Organizational Change Management and Communications Lead

Serenity Info Tech, Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A consulting firm in technology management is looking for an Organizational Change Management and Communications Lead. This remote, 12-month contract role requires strong expertise in change management, communication, and project management, particularly in decentralized environments. The ideal candidate will have over 5 years of experience in OCM and significant communication experience. Familiarity with state government processes is a plus.

Qualifications

• 5+ years in Organizational Change Management.
• 10+ years in OCM communication experience.
• 5+ years in Project Management.
• 10+ years of strong verbal/written skills.
• 10+ years in training program design.
• 10+ years managing resistance and driving adoption.
• 10+ years in process transformation.

Responsibilities

• Lead Organizational Change Management efforts.
• Conduct change assessment and develop adoption strategy.
• Lead communications for stakeholders.
• Facilitate Stakeholder Advisory Forum.
• Assess change impacts and readiness.
• Support training design and User Acceptance Testing.
• Manage change portfolio and measure success.

Skills

Organizational Change Management

Communication

Project Management

Written and verbal communication

Training program design

Change management in complex environments

Process transformation initiatives

Job description

Overview

Title: Organizational Change Management and Communications Lead

Location: Remote

Duration: 12 Month Contract

Client: State of North Carolina

Job ID: 774723

Responsibilities

• Lead Organizational Change Management and Communications efforts to transition stakeholders to new processes and technology.
• Apply structured methodology, conduct change assessment, and develop adoption strategy.
• Lead hands-on communications for a wide variety of stakeholders; demonstrate strong MS PowerPoint skills.
• Facilitate cross-functional Stakeholder Advisory Forum to gather support, elicit requirements, and address concerns.
• Assess change impacts, readiness, and identify key stakeholders.
• Support training design and delivery; support User Acceptance Testing.
• Additional responsibilities: change management assessments, risk mitigation, resistance management, coaching, organizational design support, coordinating with specialists, integrating activities into project plan, measuring readiness and success, managing change portfolio.

Experience / Qualifications

• Organizational Change Management experience. Certification not required. 5+ years.
• Communication experience in OCM. 10+ years.
• Project Management experience. 5+ years.
• Strong written and verbal communication skills. 10+ years.
• Experience with training program design and end-user readiness assessment. 10+ years.
• Experience managing resistance and driving adoption in complex, decentralized environments. 10+ years.
• Experience with process transformation initiatives. 10+ years.

Note: This is a remote, 12-month contract with the State of North Carolina. Experience with state government, counties, departments of social services, and financial management processes is beneficial.