Organization Change Management & Communications Lead

Tata Consultancy Services Limited; Lebanon (NJ); Presencial; USD 100.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary Annual Incentive

Medical Coverage

401K Plan

Certification & Training Reimbursement

Time Off

Descripción de la vacante

Tata Consultancy Services Limited in Lebanon, NJ seeks a Senior Engineer to lead Organizational Change Management and communications for cloud remediation efforts. You will coordinate with Cloud Program teams, CIOs, and application groups to design and execute stakeholder engagement plans, assess change impact, and drive adoption with minimal business disruption.

The role requires strong executive communication, risk management, and cross-team collaboration skills.

Formación

• Experience in Organizational Change Management (OCM) and change adoption.
• Strong stakeholder management and executive communication skills.
• Experience developing and executing communication and stakeholder engagement plans.
• Ability to conduct change impact and stakeholder readiness assessments.
• Strong coordination across CIOs, applications, cloud, and technology teams.

Responsabilidades

• Lead organizational change management and communications for platform changes delivered through the cloud remediation program.
• Serve as the primary liaison between the Cloud Program, Business CIOs, application teams, and impacted stakeholders.
• Develop and execute change management, stakeholder engagement, and communication plans for upcoming platform changes.
• Conduct stakeholder and change-impact assessments to identify affected business and application teams.
• Ensure changes, impacts, timelines, dependencies, and required actions are clearly communicated to stakeholders.
• Coordinate change activities end-to-end from awareness to implementation, validation, and stabilization.

Conocimientos

AWS

ServiceNow

Jira

Confluence

SharePoint

PowerPoint

Excel

Organizational Change Management

Stakeholder management

Executive communication

Change adoption

Risk & dependency management

Educación

Bachelor of Computer Science

Herramientas

ServiceNow

Jira

Confluence

SharePoint

PowerPoint

Excel

Descripción del empleo

Job Description

Must-Have Technical Skills

• Good understanding of AWS Cloud platforms and cloud transformation programs.
• Knowledge of IT change management, release management, and governance processes.
• Experience with ServiceNow, Jira, Confluence, SharePoint, or similar change/project management tools.
• Proficiency in PowerPoint and Excel for executive communications, reporting, dashboards, and stakeholder tracking.
• Understanding of change impact assessment, readiness tracking, and post-implementation validation.

Must-Have Functional Skills

• Strong experience in Organizational Change Management (OCM) and change adoption.
• Excellent stakeholder management and executive communication skills.
• Experience developing and executing communication and stakeholder engagement plans.
• Ability to conduct change impact and stakeholder readiness assessments.
• Strong coordination skills across Business CIOs, application, cloud, and technology teams.
• Ability to manage risks, dependencies, stakeholder concerns, and action items through closure.
• Strong written communication, presentation, facilitation, and relationship-management skills.

Roles & Responsibilities

• Lead organizational change management and communications for platform changes delivered through the cloud remediation program.
• Serve as the primary liaison between the Cloud Program, Business CIOs, application teams, and impacted stakeholders.
• Develop and execute change management, stakeholder engagement, and communication plans for upcoming platform changes.
• Conduct stakeholder and change-impact assessments to identify affected business and application teams.
• Ensure changes, impacts, timelines, dependencies, and required actions are clearly communicated and understood by impacted stakeholders.
• Coordinate change activities end-to-end, from initial awareness and readiness through implementation, validation, and post-change stabilization.
• Track stakeholder readiness, concerns, risks, and adoption, and drive required actions through closure.
• Partner with technical and business teams to support smooth change adoption with minimal business disruption.
• Drive continuous improvement of OCM, communications, stakeholder engagement, and change-adoption processes

Salary Range: $100,000 - $125,000 a year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

Lebanon, NJ

Function

TECHNOLOGY

Role

Senior Engineer

ID

438937

Skills

AWS | Service Now

Salary Range

$100,000 - $125,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE