Order & Revenue Operations Lead

Fideo Intelligence; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Purchase Plan

Flexible Time Off

Wellness programs

Job summary

Ookla is seeking an Order Operations Manager to oversee day-to-day order operations for all products across direct and indirect sales channels. You will align Sales, Finance, Legal, and Operations to accelerate the order-to-revenue cycle and ensure CRM data quality and contract compliance.

The role requires 5+ years in Sales Operations or Revenue Operations, with strong focus on Salesforce and Quote-to-Cash, plus the ability to manage onboarding and RFP workflows while upholding ASC 606

Qualifications

• 5+ years of experience in Sales Operations, Order Management, Deal Desk, or Revenue Operations.
• Advanced proficiency with CRM platforms, e.g., Salesforce, and with Quote-to-Cash/ERP software.
• Strong knowledge of contracting frameworks and ASC 606 revenue recognition.

Responsibilities

• Oversee end-to-end order processing across direct and indirect channels.
• Design and optimize workflows from deal close to revenue recognition.
• Ensure CRM data integrity and contracting standards with Sales.
• Own vendor intake, onboarding, and security/compliance documentation.
• Support RFP requirements with operational data and timelines.
• Ensure contracts align with revenue recognition guidelines ASC 606.

Skills

Sales Operations

Order Management

Deal Desk

Revenue Operations

Data Analysis

Cross-functional collaboration

Tools

Salesforce

Quote-to-Cash

ERP systems

Job description

Ookla is seeking an Order Operations Manager to oversee day-to-day order operations for all products across direct and indirect sales channels. You will align Sales, Finance, Legal, and Operations to accelerate the order-to-revenue cycle and ensure CRM data quality and contract compliance.

The role requires 5+ years in Sales Operations or Revenue Operations, with strong focus on Salesforce and Quote-to-Cash, plus the ability to manage onboarding and RFP workflows while upholding ASC 606