Order Processing Specialist I

Sotera Health; Salt Lake City (UT); On-site; USD 25,000 - 30,000; Full time

Job summary

Sotera Health is seeking a detail-oriented lab/warehouse technician to triage shipments, prepare samples for delivery, and document all required information with barcode labeling.

You will verify sample submissions, ensure proper storage and comply with GMP/GLP/ISO standards while working in a lab and warehouse environment. Regular attendance and teamwork are essential.

Qualifications

• Must be 18 years or older with a high school diploma or equivalent.
• Laboratory/warehouse environment experience preferred.
• PPE training and safety compliance required.

Responsibilities

• Triage incoming shipments and separate supplies from samples.
• Identify damaged boxes and ensure proper PPE usage.
• Open boxes carefully and verify submission forms.
• Assign priority numbers and document discrepancies.
• Assemble datapacks, label barcodes and prepare for delivery.
• Match samples to datapacks and track temperature-sensitive deliveries.
• Verify submission forms against samples and paperwork.
• Ensure regulatory compliance (GMP/GLP/ISO) and company policies.
• Attend work reliably and perform other duties as assigned.

Skills

Attention to detail

Follow written instructions

Verbal and written communication

Legible handwriting

Customer service

Basic math

Multi-tasking

Self-motivated

Typing 35-40 WPM

MS Office and Outlook

Teamwork

Time management

Decision making

Education

High School Diploma or equivalent

Job description

Job Summary:

Responsible for triage and delivery of samples to designated lab areas. Ensures proper splitting, handling and storage of samples. Verifies, logs in, and documents all required information is provided and correct. Documents discrepancies. Assembles datapacks and assigns bar code labels.

Essential Duties:

Triage

• Receive all incoming shipments
• Separate out supplies from samples
• Identify boxes that cannot be opened and damaged boxes
• Wear appropriate PPE and follow safety guidelines.
• Carefully open boxes without damaging samples
• Ensure sample submission form is included and signed
• Assign priority number(s) to box(es) according to the sample submission form and current Log In priority list

Delivery:

• Match and organize samples and datapacks for delivery
• Ensure timely delivery of all temperature sensitive samples
• Track all deliveries
• Deliver to the correct storage condition location in each lab

Log In:

• Carefully remove samples from outer shipping boxes
• Verify all information on the submission form against the samples
• Handle all samples appropriately for each test requested
• Properly package samples for delivery to lab to prevent damage
• Split samples and paperwork appropriately for each test request
• Identify discrepancies and follow correct procedure for documentation
• Attach bar code labels to all applicable paperwork and samples
• Complete forms and use appropriate required stamps.

Regulatory Compliance

• Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.).
• Know and follow company policies and procedures.
• Complete required training on time.

Professionalism

• Attend work regularly and reliably.
• Adhere to all policies and procedures.
• Perform other duties as assigned

Competencies of this position

• Attention to detail

• Ability to follow written instructions

• Verbal and written communication skills

• Legible handwriting

• Customer service skills

• Basic math skills

• Ability to multi-task

• Self-motivated

• Ability to type 35-40 WPM with accuracy

• Computer skills: knowledge of Microsoft Office and Outlook.

• Ability to work independently and as part of a team

• Time management

• Ability to make decisions

Education and experience requirements:

Minimum of eighteen years of age in addition to a High School Diploma or equivalent.

Work Environment:

This job operates in a laboratory and warehouse type environment. This role routinely uses standard office equipment such as computers, keyboards, computer mouse, tablets, telephones, photocopiers, and scanners.

• PPE required daily including lab coat, safety glasses, socks, closed toed shoes. Gloves and masks occasionally.

• May occasionally work in temperatures above 95 degrees and below 32 degrees.

• May occasionally walk on slippery or uneven surfaces.

• May climb ladders and work off of elevated dock area.

Physical requirements:

• Must be able to move/traverse 90% of the day and remain in a stationary sitting/standing position at a desk while using a computer, keyboard, computer mouse and phone 10% of the day.
• This position moves or lifts items greater than 45lbs on a daily basis.
• Wear personal protective equipment such as lab coats, safety glasses, socks and closed toed shoes, gloves, facemasks.
• Bending, stooping and crouching.
• Climb up and down ladder.
• Able to manipulate small hand tools occasionally.

Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.