Order Processing Representative

Kelly Services; Wilmington (DE); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading staffing agency is seeking an Order Processing Representative in Wilmington, DE. The role involves managing legal documents and providing excellent customer service in a supportive team environment. Ideal candidates will be detail-oriented and comfortable working in a fast-paced setting. This full-time position offers a pay rate of $19.75/hour and the potential for permanent placement after a 3-month assignment.

Benefits

Competitive pay

Opportunities for overtime

Supportive team-oriented culture

Qualifications

• Enjoys providing excellent customer service.
• Ability to lift up to 30 lbs.
• Positive attitude and keen eye for detail.

Responsibilities

• Receive, prepare, batch, and scan legal documents.
• Work with process servers, sheriffs, and document delivery teams.
• Collaborate with teams to deliver best solutions.

Skills

Excellent customer service

Self-motivated

Good communication

Organizational skills

Problem-solving mindset

Flexibility

Tools

Microsoft Office

Scanning tools

Job description

Order Processing Representative – Wilmington, DE

Are you someone who enjoys going the extra mile to help others? Kelly is looking for a dedicated Order Processing Representative in Wilmington, DE, and we’d love to have you on our team! This is a great opportunity to work with a friendly group of people in a role where your skills and growth really matter.

Pay Rate: $19.75/hour

Hours: 8:30 AM – 5:00 PM EST

Overtime: Occasional overtime (2–3 hours) may be required when things get busy

Job Details: Onsite | Full-Time | 3-Month Assignment (with Potential to Convert)

Why You’ll Love Working with Kelly

• Competitive pay and opportunities for overtime
• A supportive, team-oriented culture that encourages growth
• The chance to make a real difference in customer experience
• Potential to transition into a permanent role after the assignment

What You’ll Be Doing

• Receiving, preparing, batching, and scanning legal documents (both by mail and in-person deliveries)
• Working directly with process servers, sheriffs, and document delivery teams
• Learning and using our internal systems and tools
• Collaborating with other teams to deliver the best solutions for customers
• Following Standard Operating Procedures (SOPs) to ensure high-quality, timely work
• Helping improve processes and jumping in to cross-train others when needed

Who We’re Looking For

• Someone who genuinely enjoys providing excellent customer service
• Self-motivated and eager to grow in a fast-paced environment
• A good communicator who enjoys collaborating with others
• Organized and flexible, even when things get busy
• Someone with a positive attitude, a keen eye for detail, and a problem-solving mindset
• Comfortable using basic phone and email systems, Microsoft Office, and scanning tools
• Ability to lift up to 30 lbs.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.