Order Picker/Packer/Shipper

Brilliance LLC; Orlando, Boynton Beach (FL, FL); On-site; USD 40,000 - 48,000; Full time

Job summary

An established industry player in fine jewelry is seeking a dedicated Picker/Packer/Shipper to join their dynamic team. This role offers the opportunity to work in a fast-paced environment where precision and organization are key. You will be responsible for processing customer orders, managing inventory, and ensuring timely shipments. With a commitment to excellence and a reputation built on 35 years of success, this company provides a stable work environment and opportunities for career growth. Join a team that values quality and customer satisfaction, and contribute to delivering brilliance one package at a time.

Benefits

401(k)

Health Insurance

Paid Time Off

5 Paid Vacation Days

Paid Holidays

Qualifications

• Minimum 1 year experience in order fulfillment or warehouse operations.
• Strong attention to detail and ability to meet tight deadlines.

Responsibilities

• Accurately pick, pack, and prepare customer orders for shipment.
• Monitor stock levels and assist with restocking.

Skills

Order Fulfillment

Attention to Detail

Organizational Skills

Communication Skills

Teamwork

Education

High School Diploma

Tools

Parcel Pro

Google Workspace

Barcode Scanners

Job description

Delivering Brilliance—one perfectly packed moment at a time!

Brilliance.com is seeking a detail-oriented Picker/Packer/Shipper to efficiently process customer orders with accuracy. If you are organized, thrive in a fast-paced environment, and take pride in precision, we invite you to join our team.

Key Responsibilities:

1. Order Processing: Accurately pick, pack, and prepare customer orders for shipment.
2. Inventory Management: Monitor stock levels, report discrepancies, and assist with restocking.
3. Shipping Coordination: Prepare shipments, generate labels and tracking information via Parcel Pro or similar systems, and collaborate with carriers (FedEx, UPS, DHL) to ensure timely deliveries.
4. Handle small or fragile items carefully to ensure secure packaging and shipment.
5. Quality Control: Inspect items for accuracy and defects prior to shipping.
6. Warehouse Organization: Maintain a clean, safe, and efficient workspace.
7. Documentation & Reporting: Keep order logs, update shipment records, and communicate order statuses with internal teams.
8. Customer Support: Collaborate with customer service and sales teams to resolve order issues. Manage daily office tasks such as responding to emails, answering calls, checking voicemails, and following up with clients.

Qualifications & Requirements:

• Minimum 1 year experience in order fulfillment or warehouse operations (eCommerce logistics experience is a plus).
• Strong attention to detail and organizational skills.
• Ability to work efficiently in a fast-paced environment and meet tight shipping deadlines.
• Basic computer skills, including familiarity with order management systems (WMS), shipping software (Parcel Pro, FedEx, UPS), and barcode scanners.
• Proficient in Google Workspace (Sheets, Docs, Drive) or similar productivity tools.
• Comfortable with physical tasks and standing for extended periods.
• Excellent communication and teamwork skills.

Preferred Skills:

• Experience with eCommerce platforms (Shopify, Magento, etc.) and fulfillment software.
• Familiarity with barcode scanning and warehouse management systems.
• Basic knowledge of shipping regulations and logistics best practices.

Terms:

• Salary: $40,000 - $47,500 per year (negotiable).
• Schedule: Monday-Friday, weekends as needed, 8-hour shifts.
• Benefits: 401(k), health insurance, paid time off, 5 paid vacation days after one year, paid holidays including New Year's, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas, etc.

About Us:

Brilliance.com is a leading online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. With over 35 years in the industry, we are proud of our reputation for excellence, reflected in thousands of 5-star reviews.

Why Join Us:

• Long-term job stability with over 35 years of success.
• Work with a luxury brand that values customer satisfaction—over 3,000 5-star reviews on Trustpilot.
• Be part of a growing, innovative company in the fine jewelry industry.
• Opportunities for skill development and career advancement.