Order Management Coordinator

rollsroyce; Novi (MI); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Rolls-Royce Novi, MI is seeking an Order Management Coordinator to lead end-to-end order execution and backlog management within a hybrid work setup (2 days in-office weekly). The role focuses on accurate order-to-cash processes, timely reporting, and collaboration across supply chain, finance, and customer operations.

Responsibilities include managing order and revenue tracking, inventory forecasting for Finished Goods, and creating dashboards to provide stakeholders with current status and

Qualifications

• Associate's or higher degree in Business, Supply Chain, or related field with 3+ years of order mgmt/supply chain experience.
• Bachelor's degree with 1+ year of experience in order mgmt/supply chain.
• Master's or Doctorate in Business/Supply Chain is eligible.
• 5+ years experience in supply chain/order mgmt in lieu of a degree.

Responsibilities

• Own the Order-to-Cash process for assigned accounts, manage order and revenue tracking, and be the primary contact for inquiries.
• Coordinate stock engine and Finished Goods requirements and provide data-driven supply planning insights.
• Build and maintain dashboards and reports for up-to-date order status reporting and process improvements.
• Support continuous improvement and participate in special projects as required by leadership.

Skills

Analytical thinking

Cross-functional collaboration

Communication

Customer coordination

Education

Associate's degree in Business or related field

Bachelor's degree in Business or related field

Master's degree in Business or related field

Tools

SAP

Power BI

Job description

Job Title: Order Management Coordinator

Working Pattern: Full-Time

Working location: Novi, MI/Hybrid 2 Office Days/Week

Relocation assistance is not available for this position.

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first.

You’ll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential . And it's your chance to really shine and contribute to one of the world's most recognized brands and a beacon for engineering excellence.

Position Summary

The Order Manager is the central point of contact for order and backlog-related activity at Rolls-Royce Solutions America, overseeing the end-to-end Order Execution process for assigned accounts or applications. This role ensures accurate order-to-cash execution, timely reporting, and seamless coordination between internal and external customers, while also supporting Finished Goods inventory analysis and continuous improvement within the Order Execution function. Operating at the intersection of supply chain, finance, and customer operations, the Order Manager plays a key role in ensuring contractual fulfilment and operational visibility across the business

What you will be doing

• Own the Order-to-Cash process for assigned accounts, manage order and revenue tracking, monitor activities to ensure contractual fulfillment, and serve as the primary point of contact for all order and backlog-related inquiries from internal and external customers.
• Coordinate and analyze stock engine and Finished Goods requirements, evaluate VPA and stock engine requests, prepare Finished Goods inventory forecasts, and provide data-driven insights that support supply planning and business decision-making.
• Build and maintain reporting dashboards, create and manage visual dashboards for up-to-date order status reporting, deliver accurate and timely reports to stakeholders, and develop or revise processes to improve Order Execution efficiency.
• Support continuous improvement, identify and implement process enhancements within the Order Execution function, and contribute to special projects as required by leadership.

Basic Requirements

• Associate's degree in Business, Supply Chain, or a related field with 3+ years of experience in order management, supply chain, or distribution management, OR
• Bachelor's degree in Business, Supply Chain, or a related field with 1+ year of experience in order management, supply chain, or distribution management, OR
• Master's degree in Business, Supply Chain, or related field OR
• PhD/JD in Business, Supply Chain, or a related field, OR
• 5+ years of experience in supply chain, order management, or distribution management in lieu of a degree

In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent. Resident Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Preferred Requirements

• Hands-on experience with SAP (order management, supply chain, or analytics modules) and advanced proficiency in data visualization tools such as Power BI or SAP Analytics Cloud to build dashboards and support business reporting.
• Experience managing Order-to-Cash processes, Finished Goods inventory, or stock engine/VPA coordination in a manufacturing or industrial environment, ideally with familiarity with mtu/RRPS products, policies, and procedures.
• Strong analytical and problem-solving skills with the ability to make sound decisions on complex supply chain or order management challenges independently and with minimal supervision.
• Highly organized with strong attention to detail, effective communication skills across internal and external stakeholders, and the interpersonal agility to work effectively in cross-functional and international team environments.

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It's a bold pursuit, an