Order Management Administrator

Accentuate Staffing; Cary (NC); On-site; USD 38,000 - 50,000; Full time

Job summary

A staffing agency in Cary is seeking an Order Management Administrator to support order entry and maintain project documentation. The ideal candidate will have a High School Diploma, with a preference for an Associate degree, and experience in customer service or sales support roles. They should possess strong computer skills, be detail-oriented, and able to manage multiple projects simultaneously. This position involves maintaining customer records and ensuring the accuracy of order costs, while providing excellent support to all stakeholders.

Qualifications

• Must have good written and verbal communication skills.
• Experience in an administrative, customer service, sales support or similar job role preferred.
• Detail oriented and organized.

Responsibilities

• Enter and maintain a high volume of projects and transaction sales orders.
• Verify that costs are correct and report discrepancies.
• Maintain vendor price lists and item master records.

Skills

Customer service

Organizational skills

Problem-solving skills

Communication skills

Multi-tasking

Education

High School Diploma or GED

College Associate degree

Tools

Microsoft Windows

Microsoft Office

PDF Editor

CRM software

Job description

Accentuate Staffing is seeking an Order Management Administrator for a client in Cary, NC. The Order Management Administrator is responsible for entering and maintaining projects and transaction orders and verifying item cost accuracy. This position maintains customer setup as well as bill of material creation and management in the organization’s ERP. This person must be organized, detail oriented and focused on providing excellent support to both internal and external customers.

Responsibilities

• Enter and maintain a high volume of projects and transaction sales orders and change orders, verify that costs are correct, and report any discrepancies to the Account Executive and project team.
• Provide order entry support per department process workflow and management.
• Maintain vendor price lists.
• Create and maintain item master records and customer master records.
• Maintain and file all supporting project and sales order documents.
• Fill out and distribute standardized credit limit request form.
• Backup receptionist at times answering phone and greeting guests.
• Follow safety standards as required by Management.
• Attend training classes as required by Management.
• Perform other duties and responsibilities as required

Requirements

• High School Diploma or GED. A college Associate degree preferred.
• Experience in an administrative, customer service, sales support or similar job role preferred.
• Good computer skills including proficiency with the use of Microsoft Windows, Office, and PDF Editor. CRM software familiarity a plus.
• Must have good written and verbal communication skills.
• Must have the ability to multi-task, meet deadlines and manage several different projects at a time with little supervision.
• Must have good customer service, organizational and problem-solving skills.
• Must be able to effectively handle stressful situations in a calm and professional manner.
• Must be able to sit at desk using a PC and phone for long periods of time; some standing, walking, climbing, kneeling, crouching, lifting, and carrying required.