Order Fulfillment Processing Lead

Nri 3pl; Fontana (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Staff purchase program

Benefits plan

Flexible environment

Internal growth

Job summary

NRI 3PL is seeking an Order Fulfillment Processor Lead to guide the picking, packing, and outbound auditing within client SLAs. You will work with lifestyle-focused products and lead a warehouse team to ensure accurate processes and KPI attainment.

The role requires 2+ years in warehousing with leadership exposure, strong communication, and the ability to adapt to changing priorities. Schedule is Monday–Friday, 2:00 pm–10:30 pm, with a starting pay of $21.50/hr plus $1 shift differential.

Qualifications

• 2+ years of warehousing experience, with leadership exposure preferred.
• Strong communication and interpersonal skills required.
• Ability to multitask, prioritize, and follow through with minimal direction.
• Experience leading personnel to ensure tasks are performed efficiently.

Responsibilities

• Oversee training and cross-training of team members.
• Lead and delegate order fulfillment tasks within SLA.
• Collaborate with Supervisor to plan labor based on forecasts.
• Perform picking, packing, scanning, tagging, and other warehouse duties.
• Follow safety SOPs and maintain clean, safe work areas.

Skills

Warehouse experience

Team leadership

Communication

Multitasking

Attention to detail

Staff training

Tools

WMS

Job description

A Day in the Life

As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

As an OFL engaging interactions with the teams will bring success in this role. A keen eye for attention to detail, organizational skills and the ability to motivate and celebrate wins with your team are an integral part of the role. You will be on the front lines ensuring that the processes are being accurately followed and KPI’s are being met.

The Following Schedule Is Available For This Role

Monday-Friday 2:00 pm to 10:30 pm

Starting Pay

$21.50 per hour plus $1.00 shift differential)

Location

13169 Slover Ave Fontana, CA 92335

All About You

What You’ll Bring to the Role:

• Experience with a warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.

The Must Haves

• Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
• Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applying
• Proficient with Microsoft Office, specifically Outlook
• Must be 18 years or older to apply
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applying
• Bilingual (Spanish/English) preferred but not required

Things You Will be Doing

• Oversee the training and cross-training of team members
• Lead and delegate a variety of order fulfillment tasks while working within SLA
• Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
• Picking, packing, scanning, tagging along with other general warehouse duties
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.