Order Fulfillment/Packaging Technician

OurPharma LLC; Fayetteville (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance benefits

HSA

FSA

Life Insurance

401(k) retirement plan

Paid Time Off

Referral bonuses

Growth and development opportunities

Weekday day shift

Job summary

OurPharma is hiring a full-time Order Fulfillment/Packaging Technician to join the Fayetteville, AR team. You will process and coordinate movement of finished products to fulfill sales orders, communicate status to customer service, and ensure accuracy from picking to packing and shipping.

You will follow SOPs and cGMPs, report discrepancies, and manage labeling, inventory allocation, and documentation for each order. The role supports OurPharma's commitment to quality in healthcare.

Qualifications

• Accurately pick customer orders according to product code, lot number, and quantity requested.
• Pack completed orders per SOPs to protect products from loss or damage.
• Follow SOPs, cGMPs, batch records and related controlling documentation.

Responsibilities

• Communicate with customer service team or customers regarding order status (delays, partial fills, etc.).
• Accurately pick orders, move to packing lines for secondary check, report discrepancies.
• Check picked orders for accuracy of lot numbers and quantities; document completion for secondary check.
• Accurately pack customer orders according to requested products and packing requirements.
• Complete shipping by scanning sales orders, selecting shipping options, applying labels.
• Store completed items for courier pickup in correct location.
• Maintain knowledge of procedures and policies, including security for controlled substances.

Job description

Now Hiring Order Fulfillment/Packaging Technician

OurPharma is looking for an individual to join as full-time Order Fulfillment/Packaging Technician. This position will work collaboratively with fulfillment team members to process and coordinate the movement of finished products to fulfill OurPharma's sales orders.

Primary responsibilities include the following:

• Communicate with customer service team and/or customers regarding order status (delays, partial fills, etc.)
• Accurately pick customer orders according to product code, lot number, and quantity requested and move completed orders to packing lines for a secondary check. Report any discrepancies and/or damages to a Supervisor.
• Check picked orders for accuracy of lot numbers, quantities and document completion if completing a secondary check.
• Accurately pack customer orders according to products requested on order form. Pack completed orders per SOPs in such a manner as to protect the product from loss or damage.
• Complete shipping process by accurately scanning sales orders, selecting appropriate shipping option(s), applying primary shipping labels, and applying auxiliary labels, when applicable.
• Place completed, packaged items in the appropriate location for storage until courier pickup.
• Follow with strict adherence to all relevant SOPs, cGMPs, batch records and other controlling documentation when performing activities.
• Maintain a current and comprehensive working knowledge of relevant procedures and policies.
• Follow with strict adherence to all relevant security and access control procedures as it relates to controlled substance finished goods access.
• Participate in organizing and storing necessary documentation for each sales order.
• Accurately allocate released inventory to sales orders via ERP system. Assists in inventory management through electronic inventory system. Assists with the facilitation of shipping studies as needed.
• Perform labeling, packaging, and heat sealing of finished units per SOP/work instructions.
• Full job description attached.

Join OurPharma: Building A Culture of Quality

You can be a part of the future of healthcare! OurPharma was founded to address pervasive pharmaceutical drug shortage problems in our nation's hospitals and medical clinics. Headquarters in Fayetteville, Arkansas, we pride ourselves on producing high-quality medications for healthcare organizations across the United States. With a multi-phase approach, OurPharma is set to grow our current footprint exponentially in the coming years with state-of-the-art facilities and equipment.

Why Join Our Team?

You're the key to our success! Our commitment to our team members is reflected in the competitive benefits package we provide to eligible employees:

• Insurance benefits
  • Medical, Dental, and Vision plans for families and domestic partners
  • 70% of Medical Premiums paid by OurPharma
• Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)
• Life Insurance and Disability Protection
• Cancer Insurance
• Medical Transport Coverage
• 401(k) retirement plan with 5% company match
• Paid Time Off including vacations, holidays, and sick leave
• Referral bonuses when you help grow our team
• Growth and development opportunities and continuing education
• Monday-Friday day shift work (occasional weekend work may be required)

As a company, we live and work by our core values: Integrity, Quality, Reliability, and Transparency. OurPharma is passionate about quality-driven initiatives that keep us transparent, reliable, and customer-focused.