Order Fulfillment & Defectives Specialist

Sbhonline; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Sbhonline is seeking a reliable Order & Defectives Coordinator in Brooklyn, NY. This position involves managing customer orders, scheduling deliveries, and handling defective merchandise in a fast-paced retail environment.

The ideal candidate is detail-oriented, exceptional in communication, and highly organized. Responsibilities include processing orders, tracking deliveries, and working with vendors to resolve issues. Strong multitasking and customer service skills are essential for success in this role.

Qualifications

• Comfortable working with computers and order management systems.
• Ability to manage multiple priorities and follow through on outstanding issues.
• Detail-oriented and proactive problem solver.

Responsibilities

• Process and manage customer orders from purchase through delivery.
• Coordinate and schedule appliance and electronics deliveries.
• Handle defective merchandise claims, returns, exchanges, and warranty issues.

Skills

Strong organizational skills

Excellent communication

Customer service abilities

Multitasking

Job description

Sbhonline is seeking a reliable Order & Defectives Coordinator in Brooklyn, NY. This position involves managing customer orders, scheduling deliveries, and handling defective merchandise in a fast-paced retail environment.

The ideal candidate is detail-oriented, exceptional in communication, and highly organized. Responsibilities include processing orders, tracking deliveries, and working with vendors to resolve issues. Strong multitasking and customer service skills are essential for success in this role.