Order Entry Technician - OVN

Polaris Pharmacy Services; Plymouth Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Short-term disability

Long-term disability

Tuition reimbursement

PTO

Holiday pay

Job summary

Polaris Pharmacy Services is seeking an Order Entry Technician to enter prescriptions and refills into our pharmacy system with speed and accuracy. You will respond to customer inquiries, support continuous improvement, and ensure compliance with safety policies and regulations including HIPAA.

The ideal candidate has a high school diploma, pharmacy tech experience, strong data entry, Excel skills, and the ability to read prescriptions. This role offers a competitive salary and benefits.

Qualifications

• High School diploma or equivalent required.
• Pharmacy technician licenses/certifications required by state regulations and state of practice.
• Minimum of one year working as a pharmacy technician (long-term care pharmacy preferred).

Responsibilities

• Enter new and refill prescriptions into the pharmacy system.
• Address and respond to customer inquiries and requests.
• Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.
• Comply with government and department policies regarding safety, attendance, and dress code.
• Follow all applicable government regulations, including HIPAA.

Skills

Data entry

Excel

Prescription reading

Communication

English proficiency

Attention to detail

SIG codes

Education

High School diploma or equivalent

Job description

WHO WE AREAt Polaris Pharmacy Services, we’re more than a pharmacy — we’re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we’re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job — we provide competitive pay, robust benefits, and genuine opportunities for career advancement.If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.Job Summary:The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy. These technicians must be responsive and courteous when addressing customer needs. Successful technicians are dedicated to meeting the expectations and requirements of internal and external customers, understanding customer information, and using it to improve the products and services they deliver. Their responsibilities include entering new and refill prescriptions, resolving customer questions and requests, contributing to continuous improvement, complying with safety policies, and adhering to applicable government regulations, including HIPPA.Duties/Responsibilities:Enter new and refill prescriptions into the pharmacy system.Address and respond to customer inquiries and requests.Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.Comply with government and department policies regarding safety, attendance, and dress code.Follow all applicable government regulations, including HIPPA.Ensure safety policy and procedures are consistently adhered to and practiced.Other duties as assigned; Job duties may vary depending on business needs.QUALIFICATIONS/COMPETENCIES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Skills/Abilities:Knowledge of brand name/generic medicationsExperience with alpha-numeric data entry.Must have a basic understanding and ability to read and correct key prescriptions.Basic math computation skillsKnowledge of SIG codesProficient in Microsoft Excel, Word, and Outlook required.Able to read, write, speak, and understand the English language.Able to work at a moderate speed.Good organization/Attention to detailEDUCATION and/or EXPERIENCE:High School diploma or equivalent requiredPharmacy technician licenses/certifications required by state regulations and state of practice.Minimum of one (1) year working as a pharmacy technician (long-term care pharmacy preferred)PHYSICAL DEMANDSThe physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:May sit or stand seven (7) to ten (10) hours per dayThe employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walkMay be necessary to work extended hours as neededMay lift and/or move up to 30 poundsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this roleHOLIDAY & PTO POLICYPaid holidays are provided annually, with 6 days offered each year, along with 5 sick days.Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.BENEFITS for full time EmployeesMedical, Dental, and Vision insurance401 (k) (available for Part Time & Full Time EEs)Company Paid Life insuranceShort-term and Long-term disability insuranceTuition reimbursementPersonal Time Off (PTO)Competitive pay with annual performance reviews and merit-based raisesCareer growth potentialAnnual on-site voluntary Flu VaccinesEmployee referral bonus program