Order Entry Specialist — Detail-Driven & Process-Oriented

Milwaukee Tool; Greenwood (IN); On-site; USD 32,000 - 45,000; Full time

Job summary

Milwaukee Tool in Greenwood, IN is seeking an Order Entry Clerk responsible for receiving and entering customer orders and processing scrap orders.

You will handle denial/warranty dispositions, update daily logs, generate production reports, and assist with training while maintaining 5S and safety practices.

The role supports collaboration with technicians, management and customers on order investigations and requires proficiency with MS Office and basic math.

Qualifications

• High School diploma or GED required.
• Proficient in basic math and computer use.
• Excellent 10-key and typing skills.

Responsibilities

• Receive, enter and process customer orders.
• Process scrap orders.
• Disposition and distribution of denied warranties and customer approved orders.
• Daily log updates.
• Production reporting.
• Assist with training as needed.
• Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed.
• Sort and distribute incoming product.
• Ship confirmation of orders.
• Assist with denied warranties as needed.
• Practice 5S and safety.
• Take appropriate corrective action for continuous quality improvement and customer satisfaction.
• Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed.

Skills

10-key typing

Basic math

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Milwaukee Tool in Greenwood, IN is seeking an Order Entry Clerk responsible for receiving and entering customer orders and processing scrap orders.

You will handle denial/warranty dispositions, update daily logs, generate production reports, and assist with training while maintaining 5S and safety practices.

The role supports collaboration with technicians, management and customers on order investigations and requires proficiency with MS Office and basic math.