Order Entry Specialist

Columbus McKinnon Corporation; Town of Hartland (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free coffee daily

11 paid holidays

Vacation and paid sick time

401(k) with company match

Paid parental leave

Tuition assistance

Disability insurance

Dress for your day

Job summary

Dorner Manufacturing, a Columbus McKinnon Organization, seeks an Order Entry Specialist to maintain ERP data, verify pricing, and ensure up-to-date customer information. This semi-customer facing role involves communicating with internal and external customers via phone, email, and CRM, contributing to a smooth purchasing and manufacturing process.

The ideal candidate has high school diploma and prior order entry or administrative experience, proficiency with ERP/CRM, and strong MS Office

Qualifications

• Clear communication with customers and internal teams.
• Experience using ERP, CRM and MS Office in a fast-paced environment.
• Ability to manage orders accurately from intake to entry.

Responsibilities

• Verify and enter customer information and pricing.
• Process orders for parts and standard conveyors.
• Maintain CRM case management and data accuracy.
• Assist with reporting, RMA processing, and related tasks.

Skills

Communication

Interpersonal Relationships

Teamwork

Flexibility

Attention to Detail

Education

High School Diploma

Tools

Microsoft Office

ERP software

CRM

Job description

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Join a team that values balance, open communication, and your future!

Dorner Manufacturing, a Columbus McKinnon Organization, is growing, and we’re looking for people who want more than just a job—they want a workplace where they can thrive. Enjoy a culture that prioritizes your work-life balance, leaders who communicate openly, and a company committed to continuous growth and innovation. Discover a career where you can make a difference and still make time for what matters most,

Job Summary/Overview

The Order Entry Specialist (OES) is primarily responsible for maintaining the Enterprise Resource Planning system (ERP) by entering orders, confirming pricing, and bringing customer account information up to date. The OES prepares purchase orders for entry into the ERP system by confirming contact name, address, part numbers and pricing. After reviewing orders for deficiencies, the OES inputs orders into the ERP system. Order entry at Dorner Mfg. Corp is a semi-customer facing position. The OES communicates with internal and external customers using the phone, email, and Customer Relationship Management (CRM). The OES is key to Dorner’s manufacturing process, they are the initial phase of purchasing and manufacturing. By entering the order accurately and efficiently all other functions gain a higher probability of success.

Essential Duties and Responsibilities

• Verifies entered customer and account information.


• Enter orders for parts and standard conveyors.


• Maintains and utilizes CRM tool for case management.


• Assists with reporting, processing RMA forms, and miscellaneous Client Services tasks.

Knowledge, Skills, Competencies, and Abilities

• Communication - Interacting and communicating respectfully and professionally with others.


• Interpersonal Relationships - Interacting effectively with a diverse workforce.


• Teamwork - Contributes to the group/team effort to achieve a common goal.


• Flexibility - Adjusting priorities and pace to reflect changing needs or job demands.


• Attention to Detail - Focusing on Important Details

Required Qualifications

• High School Diploma


• Prior experience inorder entry, order management, administrative support, or related roles


• Microsoft Office, ERP software, CRM


• Free coffee daily


• 11 paid holidays


• Vacation and paid sick time


• 401(k) with company match


• Paid parental leave


• Tuition assistance


• Disability insurance


• Dress for your day

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials. Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team!

Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all associates and work hard to maintain a Drug Free Workplace.

@ 2024 Columbus McKinnon Corporation. All Rights Reserved.