Order Entry Specialist

Addison HVAC; Orlando (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

Addison HVAC in Orlando, FL is seeking an Order Entry Specialist to accurately and promptly enter complex technical orders into the ERP system, ensuring specifications, quantities, and pricing align with engineering standards and customer requirements.

In this role you will scrub incoming orders for technical accuracy, verify BOMs, configure custom units using proprietary software, and resolve discrepancies in collaboration with Sales and Product Engineers to prevent production delays.

Qualifications

• Education: High School Diploma or GED equivalent required.
• Experience: 2–4 years of experience in technical order entry, preferably in a manufacturing or HVAC environment.
• Technical Skills: Advanced proficiency in ERP/MRP systems and Microsoft Excel; highly proficient with the Microsoft Office Suite.
• Documentation: Ability to read and interpret basic engineering drawings, submittals, or technical specification sheets.
• Communication: Strong written and verbal skills in English, specifically for explaining technical order issues to non-technical departments.
• Aptitude: High attention to detail and the ability to work effectively in a fast-paced, rapidly changing environment.

Responsibilities

• Technical Order Entry: Input detailed customer orders, including part numbers, dimensions, and material specifications, into the company’s ERP system.
• Order Scrubbing & BOM Review: Review and "scrub" incoming orders for technical accuracy; verify the Bill of Materials (BOM) to ensure all subassemblies and components are correctly listed.
• Unit Configuration: Utilize proprietary selection software to "build" custom unit configurations, translating sales quotes into precise instructions for the production team.
• Discrepancy Resolution: Proactively identify "technical mismatches" (e.g., incompatible electrical phases or footprint constraints) and collaborate with Sales and Product Engineers to resolve them.
• Lifecycle Monitoring: Monitor the "order-to-production" cycle, ensuring technical submittals, performance data sheets, and engineering approvals (ETOs) move quickly to maintain delivery timelines.
• Change Management: Process "Change Orders" by updating existing entries across all systems to prevent manufacturing errors or shipping delays.
• Department Liaison: Act as a bridge between Sales, Engineering, and Production to resolve technical discrepancies or lead time issues.
• Record Keeping: Maintain digital and physical archives of engineering submittals, quotes, and final order confirmations.

Skills

ERP/MRP systems

Attention to detail

Excel proficiency

English communication

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

Location: Orlando, FL 32810

Position Overview

The Order Entry Specialist is responsible for the accurate and timely entry of complex technical orders into the ERP system. This role requires a high degree of attention to detail to verify that technical specifications, quantities, and pricing align with engineering standards and customer requirements. Acting as a final check for accuracy, you will play a critical role in ensuring that \"buildable\" orders reach the production floor without ambiguity.

Key Responsibilities

• Technical Order Entry: Input detailed customer orders, including part numbers, dimensions, and material specifications, into the company’s ERP system.


• Order Scrubbing & BOM Review: Review and \"scrub\" incoming orders for technical accuracy; verify the Bill of Materials (BOM) to ensure all subassemblies and components are correctly listed.


• Unit Configuration: Utilize proprietary selection software to \"build\" custom unit configurations, translating sales quotes into precise instructions for the production team.


• Discrepancy Resolution: Proactively identify \"technical mismatches\" (e.g., incompatible electrical phases or footprint constraints) and collaborate with Sales and Product Engineers to resolve them.


• Lifecycle Monitoring: Monitor the \"order-to-production\" cycle, ensuring technical submittals, performance data sheets, and engineering approvals (ETOs) move quickly to maintain delivery timelines.


• Change Management: Process \"Change Orders\" by updating existing entries across all systems to prevent manufacturing errors or shipping delays.


• Department Liaison: Act as a bridge between Sales, Engineering, and Production to resolve technical discrepancies or lead time issues.


• Record Keeping: Maintain digital and physical archives of engineering submittals, quotes, and final order confirmations.

Qualifications

• Education: High School Diploma or GED equivalent required.


• Experience: 2–4 years of experience in technical order entry, preferably in a manufacturing or HVAC environment.


• Technical Skills: Advanced proficiency in ERP/MRP systems and Microsoft Excel; highly proficient with the Microsoft Office Suite.


• Documentation: Ability to read and interpret basic engineering drawings, submittals, or technical specification sheets.


• Communication: Strong written and verbal skills in English, specifically for explaining technical order issues to non-technical departments.


• Aptitude: High attention to detail and the ability to work effectively in a fast-paced, rapidly changing environment.

Physical Demands & Work Environment

• Activity: Prolonged periods of sitting at a desk working on computers; ability to follow a work schedule based on production and business needs.


• Safety: Must follow all safety procedures, procedures, and guidelines to maintain a safe and clean work environment.


• Flexibility: Ability to be trained in other areas and assist different departments as required to meet company production goals.