Order Entry Specialist

SWD Inc; Addison (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

PTO from day 1

Medical insurance

Dental insurance

Vision insurance

401(k)

Profit sharing

Eight paid holidays

Sick days

Life insurance

Employee assistance program

Tuition reimbursement

Referral bonuses

Fitness membership reimbursement

Job summary

SWD Inc. is seeking a full-time Order Entry Specialist to join our Addison, IL team. You will interpret and enter purchase orders, generate shop orders, and maintain accurate records in our ERP system, while ensuring timely communication with customers.

The role requires strong English writing skills, attention to detail, and the ability to prioritize tasks in a fast-paced manufacturing environment. The position offers competitive pay, benefits, and opportunities for growth.

Qualifications

• Associate’s or Bachelor’s degree is preferred.
• At least 2 years of customer service or office experience
• Manufacturing experience is a plus
• Excellent reading and writing skills in English, in addition to basic math skills
• Excellent interpersonal and customer service skills
• Ability to handle confidential information
• Ability to prioritize tasks and manage time efficiently to meet deadlines
• Capability to identify and resolve issues through analytical thinking
• Proficient with Microsoft Office Suite or related software

Responsibilities

• Interpret and enter all incoming purchase orders into the computer system
• Generate and distribute shop orders
• File original purchase orders
• Contact customer for weight or process differences
• Issue and distribute hot list at the end of each day
• Maintain a clean and safe work environment.
• Practice safe work habits, following outlined policies and procedure.
• Reviewing and comprehending Shop Orders
• Be aware of SWD Inc. Company's policy and procedures, including the quality system as defined by ISO-9001, ISO-14001, and ISO-17025 and outlined in the SWD Inc.'s quality, environmental and laboratory systems policy, and procedure manuals

Skills

Customer service

Office experience

Time management

Analytical thinking

Microsoft Office

Education

Associate/Bachelor degree

Tools

Microsoft Office Suite

Job description

About Us

SWD Inc. opened for business in March 1980 with three employees in a 9,000 sq. ft. leased facility and began black oxiding, cleaning, and pickling operations with used equipment. In late 1980, the company began passivating stainless steel and in 1981 purchased Fastener Sorting Corporation. Today, a recognized leader in the Metal Finishing and Fastener Sorting fields, SWD Inc. has over 250 employees and runs three shifts per day in its 250,000 sq. ft. facility just west of Chicago in Addison, Illinois.

Note: SWD is a Drug-Free workplace. All job offers are contingent on successful completion of a Background Check, Drug Screen, and Pre-Employment Physical.

What We’re Seeking

We are seeking a full-time Order Entry Specialist available Monday through Friday day shift hours. This position starts at $18.00 per hour depending on experience with reviews and potential increases at 60 days, 6 months, and 12 months.

Responsibilities/Duties

• Responsible for interpreting and entering all incoming purchase orders into the computer system
• Generate and distribute shop orders
• File original purchase orders
• Contact customer for weight or process differences
• Issue and distribute hot list at the end of each day
• Maintain a clean and safe work environment.
• Practice safe work habits, following outlined policies and procedure.
• Reviewing and comprehending Shop Orders
• Be aware of SWD Inc. Company's policy and procedures, including the quality system as defined by ISO-9001, ISO-14001, and ISO-17025 and outlined in the SWD Inc.'s quality, environmental and laboratory systems policy, and procedure manuals

Qualifications

• Associate’s or Bachelor’s degree is preferred.
• At least 2 years of customer service or office experience
• Manufacturing experience is a plus
• Excellent reading and writing skills in English, in addition to basic math skills
• Excellent interpersonal and customer service skills
• Ability to handle confidential information
• Ability to prioritize tasks and manage time efficiently to meet deadlines
• Capability to identify and resolve issues through analytical thinking
• Proficient with Microsoft Office Suite or related software

SWD Benefits

• Pay Every Friday!
• Start earning PTO (Vacation Days) on Day 1 of Employment
• Medical, Dental, and Vision Insurance
• 401(k) and Profit Sharing
• Eight Paid Holidays
• Sick Days
• Company Paid Life Insurance and Employee Assistance Program
• Tuition Reimbursement Program
• Referral Bonuses
• Fitness Membership Reimbursement