Order Entry / Customer Service Parts Specialist

LHH Recruitment Solutions; Irving (TX); On-site; USD 50,000 - 55,000; Full time

Job summary

A leading company in Irving, TX is seeking an Order Entry / Customer Service Parts Specialist. In this pivotal role, you will support customer inquiries, manage orders, and maintain account information. Ideal candidates will possess strong communication skills, mechanical aptitude, and organizational abilities, with preference given to those with a Bachelor's degree.

Qualifications

• Preferred: Bachelor's Degree from an accredited university.
• CNC knowledge required.
• Must have good organizational skills.

Responsibilities

• Support customers in identifying and quoting spare parts.
• Process incoming quotes and orders from direct sales customers.
• Manage account updates and customer data entry.

Skills

Mechanical aptitude

Organizational skills

Excellent verbal communication

Excellent written communication

Multi-tasking

Education

Bachelor's Degree from an accredited university

Tools

SAP

CRM

Excel

Job description

LHH Recruitment Solutions is currently working with a company looking for a Order Entry / Customer Service Parts Specialist in the Irving TX area. If you have the qualifications listed below and are interested in this opportunity- apply with us today!

Responsibilities :

• Support customers in helping to identify and quote spare parts.
• Process incoming quotes and orders from direct sales customers.
• Check account status and update account information, enter new customer data into the system.
• Order processing (quoting, order entry, P.O. receiving and invoice processing).
• Facilitate return authorizations for customers.
• Credit card processing (process credit card purchases via online credit card system).
• Customer service (take incoming phone calls / communication via email / internal request systems).
• Follow up on open quotes and orders daily.
• Upload and help maintain customer accounting documents.
• Continuous reporting via our internal systems using Excel.
• Effective communication when needed.
• Support Service and Sales teams.
• Other duties as assigned.

Requirements :

• Preferred : Bachelor's Degree from an accredited university.
• CNC knowledge required
• Must have mechanical aptitude to understand part and electrical drawings.
• Must have good organizational skills.
• Excellent verbal and written communication skills.
• SAP and CRM experience is preferred.
• Ability to multi-task in fast paced environment.
• Ability to prioritize workloads, focus, eliminate errors, and maximize efficiency.

Details :

• Onsite, M-F, 8-5
• Pay : $50,000-55,000 annually
• Type : Direct Hire
• Location : Irving, TX 75063

If you meet the qualifications above and interested in this opportunity. Please apply today!

Pay Details : $50,000.00 to $55,000.00 per year

Search managed by : Alexis Shillow

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers