Order Entry Clerk

Milwaukee; Greenwood (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Order Entry Clerk I to join their team. This role involves receiving and entering customer orders, processing scrap orders, and maintaining daily logs. You will play a crucial part in ensuring customer satisfaction through effective order management and quality improvement practices. The ideal candidate should possess a high school diploma or GED, be proficient in Microsoft Office, and demonstrate excellent typing and math skills. If you thrive in a fast-paced environment and are eager to contribute to a collaborative team, this is the perfect opportunity for you.

Qualifications

• High School diploma or GED is required.
• Proficient in Microsoft Office and basic computer skills.

Responsibilities

• Receive, enter, and process customer orders efficiently.
• Assist with training and troubleshoot order investigations.

Skills

Microsoft Office

Basic math skills

Typing skills

10 key skills

Education

High School or GED diploma

Job description

Order Entry

Job Description:

The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.

Duties and Responsibilities

1. Receive, enter and process customer orders
2. Process scrap orders
3. Disposition and distribution of denied warranties and customer approved orders
4. Daily log updates
5. Production reporting
6. Assist with training as needed
7. Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
8. Sort and distribute incoming product
9. Ship confirmation of orders
10. Assist with denied warranties as needed
11. Practice 5S and safety
12. Take appropriate corrective action for continuous quality improvement and customer satisfaction
13. Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed

Physical Demands

1. Repetitive motion
2. Must be able to lift up to 30 pounds

Education and Experience Requirements:

1. High School or GED diploma required
2. Proficient in Microsoft Office
3. Basic math and computer skills required
4. Excellent 10 key and typing skills

Internal Qualifications:

• No final warnings
• No more than 6 attendance points
• Efficiency and Quality goal met for previous 3 months
• Must be in current role for 3+ months
• Must meet all job description requirements

Milwaukee Tool is an equal opportunity employer.