Order Engineering Supervisor

Flowserve US Inc; Lynchburg (VA); On-site; USD 104,000 - 156,000; Full time

Job summary

Flowserve US Inc. is seeking an Order Engineering Supervisor to lead the engineering review and execution of customer orders for Limitorque electric actuation products.

You will coordinate technical order requirements, supervise the Order Engineering team, and ensure accurate, timely information reaches manufacturing, sales, supply chain, quality, and management. The role emphasizes compliant, customer-focused actuator solutions and operational excellence to ensure on-time order fulfillment,

Qualifications

• Five or more years in engineering/order engineering or similar customer-facing technical role.
• Experience with end-to-end order flow from acceptance to factory shipment.
• Proficient in Microsoft Office and order-entry systems.
• U.S. citizenship.

Responsibilities

• Lead and coach Order Engineers to meet customer and order requirements.
• Review specs, PO and docs to incorporate requirements.
• Coordinate change orders across purchasing, production planning and manufacturing.
• Maintain and improve product configurator and data.
• Resolve order issues to meet customer needs and internal stakeholders.
• Ensure tasks are accurate, high quality, timely.
• Identify opportunities to improve processes, tools, workflows.
• Partner with cross-functional teams to communicate requirements and support on-time delivery.

Skills

Order engineering

Technical problem solving

Microsoft Office

Order flow knowledge

U.S. citizenship

Tools

ERP systems

Trello

Smartsheet

Power Automate

Job description

Flowserve is seeking a motivated Order Engineering Supervisor to lead the engineering review and execution of customer orders for Limitorque electric actuation products. As a key member of the engineering organization, this role is responsible for coordinating technical order requirements, supervising the Order Engineering team, and ensuring accurate, timely information is provided to manufacturing, sales, supply chain, quality, and management. This position is integral to delivering compliant, customer-focused electric actuator solutions while supporting operational excellence and on-time order fulfillment.

Job Responsibilities

• Lead, coach, and support internal and external Order Engineers in meeting customer and order requirements, including bill-of-material changes communicated through Order Management.
• Review customer specifications, purchase orders, and technical documentation to ensure requirements are accurately incorporated into each order.
• Coordinate change order requirements across purchasing, production planning, and manufacturing to support timely and accurate execution.
• Maintain and improve the product configurator, including updates for new products, product options, and general product data.
• Resolve order-related issues through appropriate initiative, collaboration, and follow-through to meet customer needs and support internal stakeholders.
• Ensure engineering tasks are completed with a high level of accuracy, quality, and timeliness.
• Identify and implement opportunities to improve order engineering processes, tools, and workflows.
• Partner with cross-functional teams to communicate technical requirements, resolve constraints, and support on-time delivery.

Minimum Qualifications

• Five or more years of relevant experience supporting technical products in an engineering, order engineering, applications engineering, or customer-facing technical role.
• Experience with the end-to-end order flow, from order acceptance through factory execution and shipment.
• Strong proficiency with Microsoft Office applications, including Excel, Word, and Outlook, as well as order-entry or related business systems.
• Strong organizational and prioritization skills, with the ability to manage deadlines and work effectively with limited supervision.
• Demonstrated ability to solve practical problems and navigate a range of order, product, and customer requirements.
• U.S. citizenship.

Preferred Qualifications

• Experience working with ERP systems.
• Familiarity with the requirements and documentation needs of nuclear and government projects.
• Experience with engineered-to-order products, electric actuators, or industrial flow-control equipment.
• Experience with Trello, Smartsheet, Power Automate.
• General knowledge of coding architecture and data structures.

The pay range for this role is $103,719.07 - $155,578.60 per year.