Order Engineer

Gigaenergy; Houston (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Subsidized health, dental, and vision

401(k) with 4% employer match

Equity (options)

Unlimited PTOParental leave

Commuter benefits

Job summary

Giga Energy in Houston is seeking an Order Engineer to oversee and coordinate the end-to-end order fulfillment process in a manufacturing environment. You will ensure timely, accurate processing of customer orders from receipt to invoicing, while collaborating with production, logistics, and customer service teams.

You will base in our Houston offices and work in the office full-time, with bi-weekly work-from-home Fridays.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field (or equivalent experience).
• 3–5 years of experience in order management, sales operations, or supply chain within a manufacturing environment.
• Familiarity with ERP systems (e.g., NetSuite, HubSpot, Monday.com, Shipwell) and order processing workflows.
• Strong understanding of production scheduling and inventory management principles.
• Excellent organizational and time-management skills with keen attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Responsibilities

• Manage the entire order lifecycle: receive, review, enter, and track customer orders in the ERP system.
• Coordinate with production planning to ensure orders are scheduled and manufactured on time.
• Liaise with logistics and shipping teams to arrange timely delivery of finished goods.
• Act as primary point of contact for customers regarding order status, changes, or issues.
• Monitor inventory levels to confirm availability of finished goods.
• Resolve order discrepancies, delays, or quality issues with internal teams.
• Maintain accurate and up-to-date records in all relevant systems.
• Support sales and customer service teams with order‑related queries.
• Ensure compliance with company policies, industry standards, and any applicable regulations.

Skills

Organizational skills

Time management

Prioritization

Cross-functional communication

Education

Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or related field

Tools

ERP systems (NetSuite, HubSpot, Monday.com, Shipwell)

Job description

Why join Giga

• The Pace: We’re building at a speed most companies talk about but never actually operate at. If you’ve been bored somewhere else, you won’t be here.
• The Impact: Every person at Giga touches the work that matters. No layers, no waiting for approval chains. You’ll see your fingerprints on what we ship.
• The Team: A team of operators defining the future of AI infrastructure. We recruit A-players from the most innovative companies in the world, and they choose Giga because the work here means more.
• The Moment: AI doesn’t run without power, and that’s us. Giga is the picks and shovels behind the AI revolution. This industry is about to explode, and you’ll be in the room where it’s already happening.

What you’ll do

The Order Engineer oversees and coordinates the end-to-end order fulfillment process in a manufacturing environment. This role ensures timely, accurate processing of customer orders from receipt through production scheduling, shipment, and invoicing, while maintaining strong cross‑functional communication with production, logistics, and customer service teams.

Where you’ll work

This role will be based in our Houston offices. You must be willing to work in the office full-time, outside of our bi‑weekly WFH Fridays.

Key Responsibilities

• Manage the entire order lifecycle: receive, review, enter, and track customer orders in the ERP system.
• Coordinate with production planning to ensure orders are scheduled and manufactured on time.
• Liaise with logistics and shipping teams to arrange timely delivery of finished goods.
• Act as primary point of contact for customers regarding order status, changes, or issues.
• Monitor inventory levels to confirm availability of finished goods.
• Resolve order discrepancies, delays, or quality issues with internal teams.
• Maintain accurate and up-to-date records in all relevant systems.
• Support sales and customer service teams with order‑related queries.
• Ensure compliance with company policies, industry standards, and any applicable regulations.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field (or equivalent experience).
• 3–5 years of experience in order management, sales operations, or supply chain within a manufacturing environment.
• Familiarity with ERP systems (e.g., NetSuite, HubSpot, Monday.com, Shipwell) and order processing workflows.
• Strong understanding of production scheduling and inventory management principles.
• Excellent organizational and time‑management skills with keen attention to detail.
• Ability to manage multiple priorities and deadlines in a fast‑paced environment.

Bonus points

• Customer‑focused mindset with strong negotiation and conflict‑resolution skills.
• Team‑oriented with the ability to work independently when needed.
• Effective written and verbal communication for cross‑functional collaboration and customer interaction.
• Ability to analyze data and generate meaningful reports.

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTOParental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits

Who we hire

We hire people who thrive in chaos and get sharper under pressure. You don’t wait to be told what to do, you spot the gap and fill it. When there’s work to be done, you do it. You make decisions with the information you have, move fast, and adjust along the way. We’re not looking for perfect; we’re looking for people who get things done.

Equal Opportunity Employer Statement

Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Giga Energy complies with all applicable labor laws, including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.