Order Delivery Specialist

Stefanini North America and APAC; Alcoa (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

A global outsourcing and IT consulting firm is seeking an Order Delivery Specialist in Alcoa, TN. This mid-senior level role involves managing customer orders, enhancing delivery performance, and facilitating communication within Supply Chain. Candidates should hold a Bachelor's Degree and possess at least 3 years of relevant experience in supply chain or logistics.

Qualifications

• Minimum of 3 years of experience in supply chain or logistics.
• Experience in a manufacturing environment preferred.
• Understanding of production equipment capabilities.

Responsibilities

• Provide systems communication within Supply Chain and Manufacturing.
• Improve delivery performance by connecting Production Centers to suppliers.
• Interface with external customers and coordinate changes to orders.
• Plan and react to urgent customer requirements and inform operating departments.
• Coordinate changes to customer orders among Sales, Operations, Metallurgical and Supply Chain Management.
• Monitor metal allocation and plan material flow to meet customer lead times.

Skills

Communication skills

Supply chain management

Problem-solving

Education

Bachelor's Degree

Tools

ABS tools

Lean manufacturing principles

Job description

Overview

Job Title: Order Delivery Specialist

Location: 2300 North Wright Road, Alcoa, TN 37701

Shift timing: M - F; 7:30AM - 4:30PM

Employer: Stefanini Group

Responsibilities

• Provide systems, written, and verbal communication within the Supply Chain, Manufacturing and Shipping areas to prioritize activities that drive customer delivery performance while balancing operating efficiencies, costs, and inventory impacts.
• Improve delivery performance by increasing focus on connections of downstream Production Centers to their suppliers.
• Interface regularly with external customers, including conference calls and plant visits.
• Create plans to react appropriately to urgent customer requirements and communicate actions required to the operating departments.
• Coordinate changes to customer orders between Sales, Operating, Metallurgical and Supply Chain Management.
• Monitor metal allocation for depot orders, planning material flow to supply metal to customer orders on time with the appropriate lead time.
• Facilitate order identification, order entry, and flowpath management for outside processing on the orders and flowpaths assigned to them.
• Provide direction to outside processors as needed.
• Act as a change agent within Supply Chain to drive systemic delivery solutions for the plant.
• Support scheduling of production centers as needed.
• Support occasional coverage of weekend Supply Chain duties in a rotation with other team members.

Basic Qualifications

• Bachelor's Degree from an accredited institution
• Minimum of 3 years of experience in supply chain or logistics

Preferred Qualifications

• Minimum of 1 year of experience in a manufacturing environment.
• Minimum of 5 years of experience in supply chain management
• Bachelor's Degree in Supply Chain or business related field.
• Prior experience within SCM, as well as a working knowledge of fabricating and administrative processes in the plant order fulfillment process, is preferred.
• A high level of understanding of the capabilities of the production equipment in the plant
• A working knowledge of ABS tools or lean manufacturing principles is also required.

Additional Details

• Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

About Stefanini

• The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world.
• Presence in the Americas, Europe, Africa, and Asia with more than 400 clients across various industries.
• Stefanini is a CMM Level 5 IT consulting company with a global presence.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Management and Manufacturing

Industries

• IT Services and IT Consulting