Oral Surgery Front Office Coordinator – Growth & Perks

Riccobene Associates Family Dentistry; Leland (NC); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Telemedicine

Pet insurance

401(k) with company match

Paid time off

Growth opportunities

Job summary

Airlie Oral Surgery and Riccobene Associates is seeking an Oral Surgery Patient Coordinator to be the welcoming face of our front office. This non-clinical role focuses on scheduling, verifying insurance, presenting treatment plans, processing payments, and ensuring smooth day-to-day operations.

You will work closely with the clinical team to guide patients through procedures and costs, greet and check in patients, and support references across the office.

Qualifications

• 1–3 years of dental front office experience.
• Ability to explain treatment plans and insurance information clearly to patients.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Reliability and flexible schedule.

Responsibilities

• Greet and check in patients professionally; ensure records are complete.
• Schedule and coordinate appointments; optimize patient flow.
• Present and review treatment plans with patients and explain costs.
• Verify insurance coverage and obtain pre-authorizations.
• Collect co-payments and process payments; balance registers.
• Use Denticon and other systems for confirmations and communications.
• Monitor emails and voicemails; respond promptly.
• Coordinate with clinical team to support transitions between front office and treatment areas.
• Assist office manager with end-of-day processes and escrow issues.

Skills

Dental front office

Customer service

Communication

Detail oriented

Multi-tasking

Software proficiency

Ethical conduct

Tools

Denticon

Practice management software

Job description

Airlie Oral Surgery and Riccobene Associates is seeking an Oral Surgery Patient Coordinator to be the welcoming face of our front office. This non-clinical role focuses on scheduling, verifying insurance, presenting treatment plans, processing payments, and ensuring smooth day-to-day operations.

You will work closely with the clinical team to guide patients through procedures and costs, greet and check in patients, and support references across the office.