Oracle WMS Techno-Functional

Axiom Global Technologies; Cincinnati (OH); Presencial; USD 110 000 - 160 000; Tempo integral

Resumo da oferta

Axiom Global Technologies seeks an experienced Oracle WMS Techno-Functional professional to provide application maintenance and support for Oracle Warehouse Management solutions in a fast-paced environment.

You will work with business users, functional teams, developers, and technical teams to troubleshoot production issues, analyze requirements, and drive enhancements ensuring stable warehouse operations.

Qualificações

• 7+ years of experience with Oracle WMS / Warehouse Management.
• Strong techno-functional experience in Oracle WMS implementation, support, and enhancements.
• Hands-on understanding of warehouse processes: Receiving, Putaway, Picking, Packing, Shipping, Inventory transfers, Cycle counting, Physical inventory.
• Strong knowledge of Oracle Inventory and Order Management.
• Experience in Oracle AMS / production support environments.
• Strong SQL skills for data analysis and troubleshooting.
• Experience analyzing interfaces, logs, and transaction errors.
• Understanding of Oracle APIs, interfaces, and integration technologies.
• Experience with incident, problem, change, and release management.
• Strong communication and stakeholder-management skills.

Responsabilidades

• Provide L2/L3 application maintenance and production support for Oracle WMS.
• Analyze, troubleshoot, and resolve incidents, service requests, and production issues.
• Understand warehouse processes with business users and capture requirements.
• Support Oracle WMS functional configuration, enhancements, and integrations.
• Manage issues related to receiving, putaway, picking, replenishment, packing, shipping, and inventory movements.
• Perform root-cause analysis and provide permanent solutions for recurring issues.
• Collaborate with Oracle tech teams on interfaces, integrations, APIs, reports, and customizations.
• Translate business requirements into functional specs and technical requirements.
• Coordinate with developers for fixes, enhancements, testing, and deployments.
• Prepare and execute SIT, UAT, regression, and production validation activities.
• Support integration points between WMS and Inventory, Order Management, Purchasing, Shipping, and Financials.
• Monitor batch jobs, interfaces, concurrent processes, and system transactions affecting warehouse operations.
• Maintain functional and technical documentation and knowledge articles.
• Participate in release, change, and production deployments.
• Work with offshore/onshore teams in an AMS support model and SLA management.
• Identify opportunities for process improvements, automation, and reducing recurring incidents.

Conhecimentos

Oracle WMS / Warehouse Management

WMS implementation & support

Receiving

Putaway

Picking

Packing

Shipping

Inventory transfers

Cycle counting

Physical inventory

Oracle Inventory & Order Management

AMS / production support

SQL

Interfaces / logs / errors

APIs / integration tech

Incident / Change / Release management

Stakeholder communication

Descrição da oferta de emprego

We are seeking an experienced Oracle WMS Techno-Functional to provide application maintenance and support for Oracle Warehouse Management solutions. The consultant will work closely with business users, functional teams, developers, and technical teams to troubleshoot production issues, analyze business requirements, manage enhancements, and ensure stable warehouse operations.

The ideal candidate should have strong hands-on experience with Oracle WMS, Inventory, Order Management, Purchasing, Shipping, and warehouse business processes, along with the ability to perform functional analysis and coordinate technical fixes.

Key Responsibilities

• Provide L2/L3 application maintenance and production support for Oracle WMS.
• Analyze, troubleshoot, and resolve incidents, service requests, and production issues.
• Work with business users to understand warehouse processes, requirements, and pain points.
• Support Oracle WMS functional configuration, enhancements, and integrations.
• Manage issues related to receiving, putaway, picking, replenishment, packing, shipping, inventory movements, cycle counting, and warehouse transactions.
• Perform root-cause analysis and provide permanent solutions for recurring production issues.
• Collaborate with Oracle technical teams on interfaces, integrations, APIs, reports, and customizations.
• Translate business requirements into functional specifications and technical requirements.
• Coordinate with developers for fixes, enhancements, testing, and deployments.
• Prepare and execute SIT, UAT, regression, and production validation activities.
• Support integration points between WMS and modules such as Oracle Inventory, Order Management, Purchasing, Shipping, and Financials.
• Monitor batch jobs, interfaces, concurrent processes, and system transactions impacting warehouse operations.
• Maintain functional and technical documentation, troubleshooting guides, and knowledge articles.
• Participate in release management, change management, and production deployments.
• Work with offshore/onshore teams in an AMS support model, including incident prioritization and SLA management.
• Identify opportunities for process improvements, automation, and reduction of recurring incidents.

Required Skills

• 7+ years of experience with Oracle WMS / Oracle Warehouse Management.
• Strong techno-functional experience in Oracle WMS implementation, support, and enhancement projects.
• Hands-on understanding of warehouse processes including:
• Receiving
• Putaway
• Picking
• Packing
• Shipping
• Inventory transfers
• Cycle counting
• Physical inventory
• Strong knowledge of Oracle Inventory and Order Management.
• Experience with Oracle WMS configuration and troubleshooting.
• Experience working in Oracle AMS / production support environments.
• Strong SQL skills for data analysis and troubleshooting.
• Experience analyzing interfaces, integrations, logs, and transaction errors.
• Understanding of Oracle APIs, interfaces, and integration technologies.
• Experience with incident, problem, change, and release management.
• Strong communication and stakeholder-management skills.

Preferred Skills

• Experience with Oracle E-Business Suite (EBS) WMS and/or Oracle Fusion Cloud WMS.
• Experience integrating WMS with ERP, transportation, logistics, or third-party warehouse systems.
• Knowledge of REST/SOAP APIs, XML/JSON, middleware, and web services.
• Experience with Oracle Integration Cloud (OIC) is a plus.
• Experience with barcode scanners, RF devices, labels, printers, and warehouse automation is preferred.
• Knowledge of Agile/Scrum and ITIL-based support processes.
• Experience working with global teams and offshore/onshore delivery models.
• Strong analytical and troubleshooting skills
• Excellent communication and documentation abilities
• Ability to work independently in a production-support environment
• Strong understanding of warehouse business processes
• Ability to bridge business requirements and technical solutions
• Strong ownership of incidents and production issues
• Ability to work under pressure and meet SLA-driven timelines
• Strong collaboration with business, functional, technical, and vendor teams