Oracle SCM Application Manager

Net2Source (N2S); Menlo Park (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Net2Source (N2S) is seeking an Oracle SCM Application Manager to lead critical Oracle initiatives, drive production readiness, and oversee day-to-day Oracle application management. You will coordinate cross-functional teams across IT, Procurement, Finance, and Supply Chain to ensure seamless deployments.

Responsibilities include ensuring SLA compliance, managing incidents and releases, and providing executive reporting on delivery health and risks.

Qualifications

• 10+ years of Oracle Applications experience
• 5+ years managing Oracle Application Support teams
• Strong experience with Oracle Procurement Cloud or Oracle E-Business Suite Procurement modules
• Experience supporting Purchasing, iProcurement, Sourcing, Approvals, Order Management
• Knowledge of ITIL processes and SOX controls

Responsibilities

• Lead delivery and production readiness for high-priority Oracle initiatives
• Coordinate cross-functional teams across IT, Procurement, Finance, and Supply Chain
• Manage testing, release planning, deployment, and hypercare support
• Provide executive-level reporting on delivery health, risks, and KPIs
• Own day-to-day Oracle application management and SLA compliance
• Liaise with Oracle support and third-party vendors
• Ensure high platform availability and incident/problem/change management

Job description

Role Name: Oracle SCM Application Manager

Duration: 12+ Months

Job Description:

Key Responsibilities

1. Business-Critical (P0 / Cannot-Fail) Initiatives

Lead delivery and production readiness for high-priority initiatives including:

• Support **S&K JV Distribution Center (DC)** planned launch (H2 2026)
• Enable **RL Drop Ship International Expansion
• India
• Korea
• Support **RL Direct Ship** initiatives
• Coordinate cross-functional teams to ensure successful deployments with minimal business disruption
• Drive risk identification, mitigation planning, and executive status reporting

2. Project Delivery Support (H2 2026)

Provide application leadership and delivery support for strategic projects including:

• Infrastructure Helix
• Oracle Spend Management (OSM) / Planned Spend
• Spend Approvals
• Buyer Automation
• FPA Node Automation
• Spend Approvals
• Pre-PR Submission
• Agent Workspace
• Coordinate functional, technical, QA, DevOps, and business teams
• Manage testing, release planning, deployment, and hypercare support

3. Platform Operations & Application Maintenance

Own day-to-day Oracle application management including:

• Guided Buying Forms initiatives
• Integrated Price List
• Blanket Agreements
• Buy@ platform support
• Annual SOX compliance activities
• Quarterly application health reviews
• Performance optimization
• Incident, problem, and change management

Production Support Responsibilities

• Manage L2/L3 Oracle Application Support
• Ensure SLA compliance across incidents and service requests
• Perform Root Cause Analysis (RCA)
• Improve operational stability through automation
• Manage application releases and production deployments
• Coordinate with Oracle support and third-party vendors
• Ensure high platform availability

Stakeholder Management

• Partner with Procurement, Finance, Supply Chain, IT, Infrastructure, Security, and Architecture teams
• Present project updates to senior leadership
• Manage business expectations and priorities
• Facilitate governance meetings
• Provide executive-level reporting on delivery health, risks, and KPIs

Required Skills

• 10+ years of Oracle Applications experience
• 5+ years managing Oracle Application Support teams
• Strong experience with Oracle Procurement Cloud or Oracle E-Business Suite Procurement modules

Experience supporting:

• Purchasing
• iProcurement
• Sourcing
• Approvals
• Order Management
• Experience managing global application support
• Knowledge of ITIL processes
• Strong understanding of SOX controls and compliance
• Experience with release management and change management
• Strong analytical and troubleshooting skills
• Excellent communication and stakeholder management skills

Preferred Qualifications

• Experience with Oracle Integration Cloud (OIC)
• Experience with Oracle BPM/Approvals workflows
• Knowledge of REST/SOAP integrations
• Experience working in Agile/Scrum environments
• PMP, ITIL, or Oracle certifications are a plus