Oracle Retail Account Manager/Sr. Project Manager

Success Numbers; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

36-60 Lacs per annum

Job summary

Success Numbers is seeking an experienced Oracle Retail Project Manager to lead end-to-end Oracle Retail implementations and transformations. The role requires strong project management skills with hands-on experience in Oracle Retail apps and a record of delivering large-scale retail technology programs.

You will manage planning, governance, resources, risks, and stakeholder communications to ensure on-time, on-budget delivery within scope and quality standards.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 10-15 years IT experience with at least 5 years in enterprise implementations.
• Proven experience managing at least two end-to-end Oracle Retail implementations.
• Strong knowledge of Oracle Retail applications, notably Xstore, MFCS, SIOCS, ORCE, and OMS.
• Strong knowledge of retail processes including merchandising, procurement, inventory, POS, and omnichannel.
• Experience managing complex integrations and multi-application implementation programs.
• Strong project planning, governance, risk management, and stakeholder management skills.

Responsibilities

• Lead end-to-end Oracle Retail implementation, upgrades, migrations, and rollout projects.
• Develop and maintain detailed project plans, milestones, deliverables, dependencies, and resource allocation.
• Manage all project phases from requirements analysis to go-live and hypercare.
• Ensure timely delivery of milestones within scope and budget.
• Conduct governance meetings, status reviews, and steering committee presentations.
• Coordinate onsite and offshore delivery teams.

Skills

Project management

Stakeholder management

Leadership

Communication

Risk management

Multisite coordination

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

Oracle Retail (Xstore, MFCS, SIOCS, ORCE, OMS)

MS Project

Jira

Excel

PowerPoint

Job description

Success Numbers is looking for an experienced Oracle Retail Project Manager to lead end-to-end Oracle Retail implementation and transformation projects. The ideal candidate should have strong project management capabilities, experience in Oracle Retail applications, and a proven track record of delivering large-scale retail technology programs.

The Project Manager will be responsible for project planning, execution, governance, resource management, stakeholder communication, risk mitigation, and successful delivery within the agreed scope, budget, timeline, and quality standards.

Role & responsibilities

• Manage and grow strategic retail accounts across the region.
• Lead end-to-end Oracle Retail implementation, upgrade, migration, and rollout projects.
• Develop and maintain detailed project plans, milestones, deliverables, dependencies, and resource allocation.
• Manage all project phases, including requirement analysis, solution design, configuration, development, SIT, UAT, data migration, go-live, and hypercare.
• Ensure timely delivery of project milestones within the agreed scope and budget.

Stakeholder & Customer Management

• Act as the primary point of contact for customer stakeholders and internal delivery teams.
• Conduct regular project governance meetings, status reviews, and steering committee presentations.
• Manage customer expectations, project escalations, and critical business decisions.
• Build strong relationships with business leadership, IT teams, implementation partners, and vendors.

Resource & Team Management

• Manage cross-functional teams consisting of functional consultants, technical consultants, solution architects, integration specialists, and QA resources.
• Monitor team performance, resource utilization, productivity, and delivery quality.
• Identify resource gaps and coordinate staffing requirements.
• Ensure effective collaboration between onsite and offshore delivery teams.

Risk, Issue & Change Management

• Maintain and regularly review RAID logs (Risks, Assumptions, Issues, and Dependencies).
• Identify project risks proactively and implement appropriate mitigation strategies.
• Manage project scope changes, impact assessments, and formal change requests.
• Escalate critical issues to customer leadership and internal management as required.

Testing, Data Migration & Go-Live

• Coordinate SIT, UAT, regression testing, and end-to-end integration testing.
• Monitor defect resolution and ensure testing exit criteria are achieved.
• Oversee data migration planning, mock migrations, reconciliation, and business validation.
• Lead cutover planning, go-live readiness assessments, production deployment, and hypercare support.
• Ensure smooth transition to application support and maintenance teams.

Project Governance & Financial Management

• Prepare weekly and monthly project status reports, executive dashboards, and milestone trackers.
• Monitor project budgets, effort utilization, delivery costs, and commercial commitments.
• Ensure compliance with project governance, quality standards, and contractual obligations.
• Track project deliverables, customer approvals, and milestone sign-offs.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 1015 years of overall IT experience, including at least 5 years managing enterprise implementation projects.
• Proven experience managing at least two end-to-end Oracle Retail implementation or transformation projects.
• Good understanding of Oracle Retail applications, particularly Xstore, MFCS, SIOCS, ORCE, and OMS.
• Strong knowledge of retail business processes, including merchandising, procurement, inventory, warehouse operations, POS, and omnichannel retail.
• Experience managing complex integrations and multi-application implementation programs.
• Strong project planning, governance, risk management, and stakeholder management skills.
• Experience with Agile, Waterfall, or Hybrid project delivery methodologies.
• Proficiency in MS Project, Jira, Excel, PowerPoint, and project reporting tools.
• Excellent communication, leadership, negotiation, and problem-solving skills.
• Ability to manage multiple stakeholders and geographically distributed teams.

Preferred Qualifications

• PMP, PRINCE2, or equivalent project management certification.
• Experience with Oracle Retail Cloud SaaS implementations.
• Experience working with retail customers in GCC/Middle East markets.
• Exposure to Oracle Fusion Finance, Oracle Integration Cloud (OIC), and Oracle WMS Cloud.
• Experience managing large-scale POS implementations and multi-country store rollouts.
• Knowledge of retail payment integrations, loyalty programs, and omnichannel processes.

Key Expectations

• Strong ownership and accountability for project delivery.
• Ability to independently manage customer-facing projects.
• Proactive identification and resolution of risks and delivery challenges.
• Strong focus on timelines, quality, cost optimization, and customer satisfaction.
• Ability to present project status and critical issues confidently to senior leadership.
• Willingness to travel for customer workshops, project milestones, and go-live activities when required.

Perks and benefits

• Perks and benefits 36-60 Lacs per annum