Oracle HCM Fusion Tech Developer

CyberSearch; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A technology consulting firm is seeking a Sr. Oracle Fusion HCM Cloud Developer to provide functional support for Oracle's HCM products. This remote position requires 6+ years of experience and expertise in resolving complex customer issues. The ideal candidate must demonstrate strong problem-solving skills and technical knowledge of Oracle products. Responsibilities include advising customers and conducting training sessions.

Qualifications

• Must have 6+ years of experience in Implementation, support, or upgrade of Oracle EBS HCM products.
• Hands-on functional/product and/or technical experience.
• Ability to read and decipher software log and trace files.

Responsibilities

• Troubleshoot and resolve complex customer issues.
• Work directly with customers for advising on Oracle product use.
• Conduct training and knowledge sharing sessions.

Skills

Technical Oracle products knowledge

Problem-solving skills

Customer interaction/service expertise

Analytical skills

Organizational skills

Communication skills

Education

6+ years of experience in Oracle HCM

Experience with SaaS HCM Products

Tools

Oracle Integration Cloud

PL/SQL

XML

Job description

Overview

Sr. Oracle Fusion HCM cloud Developer

Location: Remote

Longevity: 6 months

2 openings

Start: ASAP

Responsibilities

• Position is for a Functional Support Analyst with a technical background in Fusion ERP Suite of HCM products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.


• The main role of a Support Analyst is to troubleshoot and resolve highly complex techno-functional problems.


• The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each service incident.


• The key skills put to use on a daily basis are – high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. It an opportunity to work with Cloud and On Premise customers. This work includes:


• Work directly with Customers for:
  
  
  
  • Advising on complex use of Oracle products
  
  
  • Resolving highly complex and mission-critical issues
  
  
  • Manage highly complex and critical customer issues
  
  
  • Serve as Situation Manager on highly sensitive issues
  
  
  • Consult with Management in directing resolution of critical Customer situations
  
  


• Knowledge gain and sharing – achieve knowledge transfer with teammates through Development and delivery of formal team training sessions


• Formal mentoring for promoting the technical and professional development of others


• Creation/review of Knowledge Articles

Qualifications

• Must have Skills
  
  
  
  • 6+ years of experience in Implementation, support or upgrade of Oracle EBS suite of products with at-least 1 implementation experience on SaaS HCM Products – Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher and knowledge on Oracle Integration Cloud.
  
  
  • Experience in Release 12.1.3.x / 12.2.x Oracle Core HR, Absence, Benefits and Payroll
  
  
  • Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or having equivalent knowledge.
  
  
  • Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios
  
  
  • Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
  
  
  • Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis
  
  
  • Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts
  
  
  • Conduct training and knowledge sharing sessions
  
  

Nice to have Skills

• 0 to 2 years of experience in Implementation, support or upgrade of Oracle SaaS HCM Suite.


• Hands-on Configuration experience on at-least three or more tools –
  
  
  
  • HCM Extracts
  
  
  • HCM Data Loader (HDL)
  
  
  • Payroll Batch Loader (PBL)
  
  
  • Workflow
  
  
  • BI Publisher
  
  
  • Fast Formula
  
  
  • Personalization
  
  
  • PL/SQL
  
  


• Should have good knowledge on Fusion Cloud architecture, setup manager and activities.


• Knowledge of FBDI and OTBI reports development


• Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications.


• Should have knowledge of localizations


• Knowledge on Security setup would an added advantage.


• Experience in one of the following areas is seen as an advantage:
  
  
  
  • XML
  
  
  • Java, J2EE and Oracle ADF
  
  
  • SOA and Web Services
  
  

Others

• Exhibit effective analytical skills & organizational skills


• Good command over spoken & written English


• Interact directly with customers and follows through on all assignments and takes ownership of customer issues


• Seeks innovative ways to improve the process of delivering solutions to customers


• Strong written and verbal English communication skills; multi-lingual a plus


• Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis.

To Apply for this Job Click Here