Location: Watsonville, CA – Westridge Office
Job Type: Contract
Department: Information Services
Position Overview
We are seeking a Lead Oracle Fusion Cloud Administrator to join our growing Information Services team. This role will be responsible for the administration, security, environment management, configuration migration, and production support of Oracle Fusion Cloud ERP, EPM, and OTM applications.
The Lead Oracle Fusion Cloud Administrator will serve as a technical leader and primary point of contact for Oracle Fusion Cloud application administration. This position will work closely with architects, developers, business users, security and infrastructure teams, Oracle, implementation partners, and business leadership to ensure Oracle Cloud environments are secure, reliable, properly configured, and aligned with enterprise standards.
The ideal candidate will have strong hands-on experience with Oracle Fusion Cloud administration, security, environment management, ERP implementations, OCI, configuration migration, and production support, along with the ability to lead and mentor technical team members.
Key Responsibilities
- Lead and support administration of Oracle Fusion Cloud ERP, EPM, and OTM, including user access, security, auditing, configuration, and overall application support.
- Manage Oracle Fusion Cloud user security and role provisioning, including user imports, role assignments, custom role design, troubleshooting, and least-privilege access.
- Administer Oracle Fusion Security Console, including job roles, duty roles, role hierarchies, privileges, and custom security roles.
- Manage and monitor user access auditing and security compliance using Oracle Risk Management Cloud.
- Plan and execute Oracle Fusion Cloud environment refresh activities, including pre-refresh and post-refresh tasks, maintenance windows, and coordination with Oracle, vendors, and internal teams.
- Manage Oracle Fusion Cloud environments throughout implementation and production support, including maintenance, monitoring, performance optimization, recovery procedures, and operational readiness.
- Lead Oracle Cloud configuration migration activities across development, test, and production environments.
- Manage migration of SaaS and PaaS technical objects, including Oracle Integration Cloud (OIC), BI Publisher (BIP), BICC, and ESS jobs.
- Monitor Oracle service notifications for patches, critical updates, scheduled maintenance, and service outages, and coordinate required activities with internal teams.
- Manage Oracle My Oracle Support (MOS) service requests through resolution and coordinate escalations with Oracle Support.
- Manage and resolve ServiceNow incidents, requests, and change activities within established SLAs.
- Collaborate with Security, Network, Development, Product, Oracle, implementation partners, and business teams to troubleshoot issues and implement effective solutions.
- Establish and maintain best practices for the reliability, security, availability, and performance of Oracle Fusion Cloud environments.
- Develop and maintain ERP operational KPIs, metrics, reports, and dashboards.
- Provide technical guidance and mentoring to team members responsible for Oracle Fusion Cloud and enterprise applications.
- Serve as a primary technical point of contact for Oracle Fusion Cloud ERP, EPM, and OTM administration issues.
- Support Oracle Fusion Cloud implementation projects through requirements, design, testing, deployment, and rollout.
- Lead and coordinate technical activities across different project phases and functional teams.
- Document system requirements, technical procedures, configurations, and business process flows.
- Design and maintain business continuity and disaster recovery procedures for Oracle Fusion Cloud applications.
- Continuously evaluate Oracle Cloud technologies and recommend improvements to application reliability, security, and operational efficiency.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- 12+ years of overall ERP administration experience.
- 5+ years of hands-on experience administering Oracle Fusion Cloud applications.
- Strong experience with Oracle Fusion Cloud ERP administration.
- Experience with Oracle Fusion EPM and/or OTM administration.
- Experience participating in or leading at least one Oracle Fusion Cloud ERP implementation.
- Experience leading Oracle Cloud ERP implementation activities across requirements, design, testing, deployment, and rollout.
- Strong hands-on experience with Oracle Fusion Cloud security and user administration.
- Experience designing and managing custom roles, job roles, duty roles, role hierarchies, and user access.
- Experience with access auditing, security compliance, and least-privilege access principles.
- Experience with Oracle Fusion Cloud environment management, refreshes, maintenance, patching, and production support.
- Experience with Oracle Fusion Cloud configuration migration and deployment processes.
- Working knowledge of Oracle Cloud Infrastructure (OCI) is required.
- Experience with one or more of the following: Oracle Integration Cloud (OIC), BI Publisher (BIP), BICC, and ESS Jobs.
- Strong understanding of SDLC, IT change control, deployment methodologies, and application lifecycle management.
- Experience working with Oracle Support / My Oracle Support (MOS).
- Experience with enterprise IT service management tools such as ServiceNow.
- Ability to lead technical and functional teams through implementation and production support activities.
- Strong analytical, troubleshooting, communication, and stakeholder-management skills.
- Excellent written and verbal English communication skills.
- Demonstrated ability to mentor and develop technical team members.
Preferred Qualifications
- Oracle Cloud Infrastructure Foundations Associate, OCI Architect Associate, or related Oracle Cloud certification.
- Oracle Fusion Cloud-related certifications.
- Experience with Oracle Risk Management Cloud, Access Certifications, and Segregation of Duties.
- Strong experience with Oracle Fusion EPM Cloud administration.
- Experience with Oracle Transportation Management Cloud.
- Experience with business continuity and disaster recovery planning.
- Experience managing technical teams or leading enterprise application teams.
- Strong business acumen combined with deep technical knowledge.
- Experience managing implementation partners and third-party vendors.
- Advanced skills with Microsoft Excel, PowerPoint, Word, and other Microsoft Office applications.
- Spanish language proficiency is a plus.
Key Technical Skills
Oracle Fusion Cloud ERP, Oracle Fusion EPM, Oracle OTM, Oracle Fusion Administration, Oracle Fusion Security Console, User Provisioning, Custom Roles, Job Roles, Duty Roles, Role Hierarchy, Oracle Risk Management Cloud, Access Auditing, SoD, Environment Management, P2T/T2T Refreshes, Configuration Migration, Functional Setup Manager, Oracle Integration Cloud (OIC), BI Publisher (BIP), BICC, ESS Jobs, Oracle Cloud Infrastructure (OCI), Oracle MOS, ServiceNow, SDLC, Change Management, Release Management, Production Support, Disaster Recovery, Business Continuity