Oracle EPM Cloud Lead - Enterprise Apps

Birlasoft; New Jersey; On-site; USD 120,000 - 180,000; Full time

Job summary

Birlasoft is seeking an experienced Oracle EPM Cloud production support lead in the United States (New Jersey). You will manage incident triage, optimize performance, and ensure timely month/quarter/year-end closes across EPBCS, FCCS, EPRCS, and PCMCS.

You will work with ITSM tools like Jira and Confluence, support data integrations, updates, and governance, and provide after-hours coverage during critical planning and close windows.

Qualifications

• Experience supporting Oracle EPM Cloud applications (EPBCS, FCCS, EPRCS, PCMCS).
• Strong incident triage, troubleshooting, and root-cause analysis.
• Familiarity with ITSM tools, SLA management, and stakeholder communications.

Responsibilities

• Provide production support for EPBCS, FCCS, EPRCS, and PCMCS within SLAs.
• Support planning cycles in EPBCS: forecasts, budgets, and what-if analysis.
• Support close cycles: FCCS translations, eliminations, journals, and workflows.
• Troubleshoot data loads, integrations, and API-driven issues across EPM modules.
• Administer EPRCS reporting packages and resolve connectivity issues.
• Coordinate change activities, regression testing, UAT, and deployments.
• Maintain runbooks, SOPs, and support SOX controls alignment where applicable.

Skills

Oracle EPM

Incident triage

SLA management

ITSM tools

Jira

Confluence

On-call support

SOX controls alignment

Tools

Jira

Confluence

REST APIs

EPM Automate

Job description

Birlasoft is seeking an experienced Oracle EPM Cloud production support lead in the United States (New Jersey). You will manage incident triage, optimize performance, and ensure timely month/quarter/year-end closes across EPBCS, FCCS, EPRCS, and PCMCS.

You will work with ITSM tools like Jira and Confluence, support data integrations, updates, and governance, and provide after-hours coverage during critical planning and close windows.