EPM CLOUD SUPPORT

Jade Global; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Jade Global is seeking an experienced Oracle EPM Cloud Support Specialist to join our Enterprise Applications practice in Chicago, IL. This role focuses on delivering L2/L3 application support, system enhancements, and incident management for global client environments running Oracle EPM Cloud applications.

The candidate will diagnose issues, implement bug fixes, and optimize performance across Smart View, rules, data integration, and automation scripts.

Qualifications

• 7+ years of hands-on experience in Oracle EPM Cloud administration or support (PBCS/EPBCS).
• Strong proficiency in Smart View, Business Rules, Data Integration, and script automation (EPM Automate, Groovy, or PowerShell).
• Solid understanding of budgeting, forecasting, and consolidation concepts.

Responsibilities

• Provide L2/L3 support for Oracle EPM Cloud applications and incident management.
• Diagnose issues and implement bug fixes and optimizations based on client priorities.
• Maintain and enhance EPM artifacts such as rules, calc scripts, and forms; support monthly close.
• Monitor data loads, integrations, and Groovy scripts; manage routine automation.
• Collaborate with Finance, FP&A, and IT to support close and planning cycles.

Skills

Analytical skills

Communication skills

Tools

Smart View

Business Rules

Data Integration

EPM Automate

Groovy

PowerShell

Job description

Jade Global is a premier technology advisory and IT services firm delivering domain-specific, high-value solutions to global enterprises. We are seeking an experienced Oracle EPM Cloud Support Specialist to join our Enterprise Applications practice in Chicago, IL.

Position Overview

The Oracle EPM Cloud Support Specialist will deliver L2/L3 application support, system enhancements, and incident management for global client environments running Oracle Enterprise Performance Management (EPM) Cloud applications.

Key Responsibilities

• Provide Tier 2 and Tier 3 operational support for Oracle EPM Cloud applications, addressing end-user inquiries, system incidents, and data reconciliation requests.
• Diagnose root causes of functional and technical issues; execute bug fixes and code optimization based on client priorities.
• Maintain and enhance application artifacts, including Business Rules, Calc Scripts, Smart View templates, forms, and Financial Reporting.
• Monitor and manage data integrations, automated routine scripts, and data loads using Data Management, EPM Automate, and Groovy.
• Collaborate with Finance, FP&A, and IT stakeholders to support monthly close and budget planning cycles.

Qualifications

• 7+ years of hands-on experience in Oracle EPM Cloud administration or support, with a focus on PBCS/EPBCS (FCCS, ARCS, or EDM experience highly regarded).
• Demonstrated proficiency in Smart View, Business Rules, Data Integration, and script automation (EPM Automate, Groovy, or PowerShell).
• Solid foundational understanding of core financial concepts, including budgeting, forecasting, and financial consolidation processes.
• Strong analytical problem-solving skills with excellent written and verbal business communication capabilities.