Job Description
Client is seeking a highly skilled and experienced Oracle BRM (Billing and Revenue Management) Specialist to join our core engineering/billing team. The ideal candidate will have deep functional and technical expertise in the Oracle BRM ecosystem, with a strong focus on end-to-end billing cycles, subscription lifecycle management, payment gateway integrations, and custom opcode development. You will play a critical role in designing, configuring, and supporting our billing infrastructure to ensure seamless revenue operations.
Required Qualifications
- Experience: 8 years of hands-on experience in Oracle BRM architecture, development, and configuration.
- Core Modules: Proven expertise in BRM Billing, Invoicing, Collections, Payments, and GL modules.
- Opcode & Custom Development: Deep, hands-on experience writing and customizing policy opcodes in C/C++.
- Pricing Tools: Strong working knowledge of Oracle Pricing Design Center (PDC) and Pipeline Rating.
- Technical Skills: Proficiency in C/C++, Java, and shell scripting.
- Strong SQL and PL/SQL skills for Oracle Database querying, scripting, and performance tuning.
- Extensive experience with BRM utilities (e.g., pin_bill_day, pin_collect, load_pin_gl, testnap).
- Integration Expertise: Demonstrated experience building custom integrations between BRM and external payment gateways, CRM, and ERP systems via Web Services, REST APIs, JCA, or SOA.
- Problem Solving: Strong analytical skills with the ability to debug C-code, trace flists, and troubleshoot complex financial and billing discrepancies.
Key Responsibilities
Customization & Opcode Development
- Design, develop, and modify custom policy opcodes (Facilities Modules - FMs) using C/C++ to meet specific business rules not handled by out-of-the-box BRM functionality.
- Create and customize Data Managers (DMs) and write custom Multi-Threaded Applications (MTAs) for high-performance bulk processing.
- Manage opcode hooks and customize the BRM event lifecycle for rating, billing, and subscription events.
BRM Payments Integration & Account Receivables
- Architect and implement complex BRM payment integrations with third-party payment gateways (e.g., Stripe, PayPal, CyberSource, Adyen) for real-time and batch processing.
- Configure and manage Oracle BRM Payment Manager or custom integration layers for credit cards, direct debits (SEPA/ACH), and alternative payment methods.
- Implement tokenization and ensure compliance with PCI-DSS security standards during payment flows.
- Handle payment processing, allocations, suspense management, refunds, chargebacks, and adjustments.
Billing & Invoicing
- Design, configure, and maintain complex rating and billing scenarios within Oracle BRM.
- Manage billing execution, bill cycles, and invoice generation processes, including custom invoice formatting (XML/XSLT).
- Troubleshoot and resolve rating, discounting, and billing discrepancies.
Subscription Management
- Implement and manage the end-to-end subscription lifecycle (creation, activation, modification, cancellation, and renewal).
- Handle complex scenarios involving upgrades, downgrades, and pro-ration of charges.
- Ensure seamless integration between CRM/front-end systems and BRM for real-time provisioning and subscription updates via APIs/Web Services.
Collections & Dunning
- Configure and maintain automated collections and dunning processes tailored to different customer segments.
- Design workflows for account suspension, service restriction, and account termination due to non-payment.
- Develop strategies for debt recovery and write-offs within the BRM framework.
General Ledger (GL) & Financials
- Configure GL mapping, revenue recognition, and financial reporting within BRM.
- Ensure accurate and timely generation of GL reports and seamless integration with downstream enterprise ERP systems (e.g., Oracle EBS, SAP, NetSuite).
- Perform financial reconciliation and audits between BRM and financial systems.
Product Management & Pricing
- Utilize Oracle PDC (Pricing Design Center) or Pricing Center to configure complex product catalogs, charge offers, and discount models.
- Collaborate with product and business teams to launch new pricing plans, bundles, and promotions quickly and accurately.
- Manage product lifecycle and versioning within the BRM ecosystem.
Preferred Qualifications
- Experience with Oracle BRM 15 (Cloud Native/Kubernetes deployments).
- Familiarity with Agile/Scrum development methodologies.
- Background in the [e.g., FinTech, Telecommunications, SaaS, Media] industry.
- Understanding of modern CI/CD pipelines and version control (e.g., Git).