OR1 Product Deployment Specialist

KARL STORZ SE & Co. KG; Dallas (TX); Hybrid; USD 55,000 - 85,000; Full time

Job summary

KARL STORZ North America is seeking a Field AV Installation Technician to install and support integrated operating room systems in hospital environments across the US. This field-based role involves travel, hands-on installation, and collaboration with project teams to ensure high-quality deployments.

Ideal candidates will have 3-5 years of AV, cabling, and networking experience, plus strong communication skills and the ability to work independently while prioritizing patient care and safety.

Qualifications

• 3-5 years of AV systems, cabling, or related field experience.
• Experience with cable installation and network-based systems.
• Travel up to 80% across US/Canada/Mexico; strong customer service.

Responsibilities

• Install and deploy integrated OR systems and AV tech in hospital environments.
• Configure devices and software for OR integration platforms.
• Collaborate with Site Leads and customers to ensure timely project delivery.
• Maintain safety protocols and document project progress.

Skills

Audio-visual systems

Networking

Cable installation

Field service

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

At KARL STORZ, we take pride in helping patients

through some of the toughest journeys of their lives.

We are making contributions that matter.

Regardless of your role, YOU improve patients’ lives every day.

Get to know us and join our teamas

Field AV Installation Technician

Job Function: Repair & Service

Location: US

Work Location (for field-based positions): Philadelphia, PA, US; Nashville, TN, US; Orlando,

Locations: Philadelphia, Baltimore, NYC, Boston, Atlanta, Orlando, Nashville (flexible) Travel: Up to 80% throughout the U.S., Canada, and Mexico

About KARL STORZ

From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

At KARL STORZ, we are shaping the future of the digital operating room. As a Product Deployment Specialist, you will play a critical role in delivering advanced operating room integration solutions that help healthcare providers improve efficiency, communication, and patient outcomes.

This highly visible, field-based position combines technical expertise, customer interaction, and hands‑on installation work within hospital and surgical environments. Working alongside experienced Site Leads and deployment teams, you will install, configure, and support integrated OR systems that include audio-visual technology, network infrastructure, software applications, and imaging solutions.

If you enjoy travel, thrive in fast-paced technical environments, and take pride in delivering a high‑quality customer experience, this role offers a unique opportunity to develop your skills while directly supporting cutting‑edge healthcare technology.

This is a field-based role requiring up to 80% travel across the United States, Canada, and Mexico. Flexible availability for project-based schedules, including occasional evenings and weekends, is required.

What You’ll Do

• Install and deploy integrated operating room systems, including AV, network, and software technologies within hospital environments.
• Perform equipment installation, cable pulling, termination, cable management, and system setup in accordance with established standards and project requirements.
• Configure software applications, network‑connected devices, and OR integration platforms to support successful project delivery.
• Collaborate with Site Leads, deployment teams, customers, and hospital personnel to execute projects safely, efficiently, and on schedule.
• Follow all standard operating procedures, safety protocols, installation standards, and hospital requirements while maintaining a professional onsite presence.
• Complete project documentation, time reporting, expense submissions, and administrative responsibilities accurately and on time.

What You Bring

• High school diploma, GED, or an equivalent combination of education and relevant experience.
• 3-5 years of experience in audio-visual systems, cabling, networking, medical devices, field service, technology deployment, or related industries.
• Experience with cable installation, termination, equipment mounting, or network-based systems.
• Proficiency with Microsoft Office applications, including Outlook, Teams, Word, and Excel.
• Strong communication and interpersonal skills with the ability to work effectively with customers, contractors, and internal teams.
• Ability to manage changing priorities and work independently while maintaining a strong focus on quality and customer satisfaction.
• Valid driver's license with a satisfactory driving record.
• Ability to meet hospital credentialing requirements and maintain facility access.

Nice to Have

• Experience working in an integrated operating room, healthcare, or hospital environment.
• Familiarity with CAT5/6, fiber optic, coaxial, copper, or multi-conductor cabling systems.
• Knowledge of cable termination methods, including solder, crimp, compression, or fiber termination.
• Experience mounting displays, speakers, racks, or other AV equipment.
• Basic understanding of control systems, networking equipment, video systems, or power amplifiers.
• Ability to read and interpret technical drawings, schematics, and installation diagrams.

What Will Make You Successful

• A customer-focused mindset with a commitment to delivering exceptional service in clinical environments.
• Strong attention to detail and dedication to quality, safety, and process compliance.
• The ability to learn new technologies quickly and apply technical knowledge in the field.
• A collaborative approach and willingness to support teammates to achieve project goals.
• Adaptability and professionalism when working in dynamic healthcare environments with changing schedules and priorities.
• A continuous improvement mindset with a desire to develop technical expertise and expand your capabilities.

Why KARL STORZ?

Join a team that is transforming the modern operating room through advanced integration technologies and innovative healthcare solutions. As a Product Deployment Specialist, you'll gain exposure to cutting‑edge medical technology while working alongside experienced professionals on projects that directly support patient care.

At KARL STORZ, you'll benefit from ongoing training, professional development opportunities, and a culture that values teamwork, innovation, and continuous improvement. Every installation you complete helps create more connected, efficient surgical environments for clinicians and patients around the world.

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Medical / Dental / Vision including a state-of-the‑art wellness program and access to pet insurance, too!
• 3 weeks vacation accrual for full time roles,* paid holidays plus paid sick time too
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 66.67% (4%) of the employee’s first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• HSA Savings Accounts with company contribution
• Life, STD & LTD Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
• Fitness reimbursement of up to $200 annually
• And much more! * Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law. Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program. KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as acondition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.