Optometry Assistant

QueensCare; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in eye care is seeking a dedicated Optometry Assistant to support optometrists in delivering exceptional patient care. This role involves assisting with patient exams, managing clinic operations, and providing outstanding customer service. The ideal candidate will possess strong communication skills, a solid understanding of medical terminology, and proficiency in office software. Join a dynamic team committed to excellence in eye care, where your contributions will directly impact patient satisfaction and clinic efficiency. If you're passionate about helping others and eager to grow in the optometry field, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent; optician training or related experience preferred.
• Knowledge of medical and optometry terminology and procedures.
• Strong communication skills; bilingual Spanish preferred.

Responsibilities

• Supports optometrists in delivering eye care services and assists with patient exams.
• Maintains smooth clinic operations by managing patient flow and preparing exam rooms.
• Documents eyeglass lab orders and maintains accurate medical records.

Skills

Communication Skills

Bilingual Spanish

Knowledge of Medical Terminology

Customer Service

Proficiency in Microsoft Office

Optometry Procedures Knowledge

Education

High School Diploma

Optician Training

Tools

EMR Systems

Job description

Job Details Job Location: Hollywood Health Center - Los Angeles, CA Salary Range: $24.02 - $36.02 Hourly

SUMMARY:

The Optometry Assistant supports optometrists in delivering eye care services by assisting with patient exams, pre-testing procedures, and administrative tasks. This role maintains smooth clinic operations by managing patient flow, preparing exam rooms, and educating patients on eye care and products. Support for the optical department with frame adjustments, lens fittings, and product recommendations may also be required.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Supports and implements the organization’s vision, mission, and values.
2. Prioritizes daily workload to ensure responsibilities are completed timely.
3. Provides professional and courteous service, answering calls and emails promptly, and delivering excellent customer service.
4. Promotes a culture of service excellence and accountability.
5. Establishes rapport with patients, determining needs, analyzing prescriptions, and responding to complaints.
6. Measures and dispenses spectacles, troubleshoots issues, and provides follow-up services including adjustments and repairs.
7. Documents and processes eyeglass lab orders within 24 hours, maintaining patient records.
8. Labels medications and supplies properly, monitors expiration dates, and sterilizes ophthalmic equipment.
9. Assists with pre-testing procedures such as case history, auto-refraction, and visual acuity testing.
10. Maintains cleanliness of pre-testing rooms and stocks necessary supplies.
11. Provides translation services and assists patients with instructions.
12. Maintains accurate and complete medical records.
13. Checks lab order statuses and responds to patient inquiries.
14. Performs daily data entry, manages email communication, and tracks activities for reporting.
15. Follows organizational policies and procedures.
16. Willing to work at various locations as needed.
17. Performs additional duties, including outside of regular hours and on weekends.

QUALIFICATIONS, SKILLS & ABILITIES

Candidates must be able to perform all essential duties satisfactorily. Requirements include:

1. High school diploma or equivalent; optician training or related experience preferred.
2. Knowledge of medical and optometry terminology and procedures.
3. Strong communication skills; bilingual Spanish preferred.
4. Proficiency in Microsoft Office and EMR systems.
5. CPR certification is a plus.
6. Flexibility to work across different areas.
7. Reliable, professional, and customer-focused.
8. Demonstrates cultural competence and respects diversity.
9. Maintains a safe and organized work environment.

PHYSICAL, ENVIRONMENTAL, AND MENTAL REQUIREMENTS:

• Physical: Regular use of hands, standing, walking, sitting, occasional climbing, bending, lifting up to 25 lbs, and visual acuity requirements.
• Sensory: Ability to read documents, distinguish sounds, and communicate clearly in English.
• Cognitive: Ability to concentrate, analyze data, follow instructions, and handle multiple tasks.
• Environmental: Exposure to office and health center environments, occasional toxins, dust, and noise.

SPECIAL REQUIREMENTS:

• Criminal records clearance as required by law and organizational policies.
• Ability to travel between sites as needed.
• A personal cell phone with reliable service for business use.
• Possibility of obtaining First Aid and CPR certification in the future.