Optometric Technician, Part-Time - Walt Whitman

Wirtschaftsförderungszentrum Lünen GmbH; Town of Huntington (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is on the lookout for passionate Optometric Technicians to enhance patient experiences in their bustling stores. This role involves working closely with Optometrists to ensure seamless eye exams, managing patient interactions, and maintaining accurate records. If you thrive in a fast-paced environment and have a knack for technology, this is the perfect opportunity for you to make a difference in patients' lives while being part of a supportive team. Join a company that values compassionate care and offers a dynamic work atmosphere where your contributions truly matter.

Qualifications

• 1+ years of experience in a medical environment supporting doctors.
• Completion of an Optometric Technician training program or CPOT certification.

Responsibilities

• Manage patient flow and perform preliminary clinical data collection.
• Support eye exam appointments and train new contact lens wearers.

Skills

Patient Care

Data Collection

Multitasking

Technology Proficiency

Communication

Time Management

Education

Completion of Optometric Technician training program

CPOT certification

Tools

G Suite

Electronic Health Records

Healthcare Technology Systems

Job description

Job Status: Part-Time

We’re searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You’ll help manage a high volume of patients, complete pre-testing, support with new contact lens insertion and removal training, deliver video assisted eye exams (where applicable), collect critical data, and generally keep our eye exam operations running extra smoothly. Sounds like the job for you? Keep reading.

What you’ll do:

• Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients
• Perform preliminary clinical data collection (including but not limited to: autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry)
• Support with in person and video assisted eye exam appointments as available
• Support new contact lens wearers through delivering insertion and removal training. Additionally, train additional team members (as directed by the Store Leader) on how to deliver insertion and removal training
• Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up to ensure the patient has a seamless appointment experience
• Efficiently manage the flow of our patients through the eye exam process
• Provide support to the doctor in maintaining meticulous and accurate records of data collected
• Help with the preparation of reports to other medical professionals as needed
• Ensure adherence to governmental regulations and privacy policies (e.g. HIPAA/PIPEDA), and company procedures
• Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, ensuring the highest standards of cleanliness for our equipment, and performing ongoing maintenance and calibration as needed
• Support the retail sales team as directed by the Store Leader

Who you are:

• Professional, articulate, and have a compassionate approach to patient care
• A team player who’s effective and efficient when collaborating and communicating with doctors, the store team, and patients
• Excellent with multitasking, organization, and time management in prioritizing appointments to maintain efficient patient flow
• Able to think outside of the box when needed
• Precise and comfortable with technology, and able to quickly learn and effectively use new medical applications
• Excited to work side by side (or virtually!) with a doctor in a high-volume retail setting

Extra Credit:

• 1+ years of experience in a medical environment supporting doctors
• Exceptionally knowledgeable about eyewear and able to accurately describe the features and benefits of different offerings. (Patients have questions, and we always like to have answers.)
• Working knowledge of G Suite
• Previous work experience with optometry, electronic health records, or medical care
• Familiar with healthcare technology systems and equipment (EMR systems, retinal cameras, exam room equipment)
• Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician)