Optometric Technician, Part-Time - Streets at Southpoint

Warby Parker; Durham (NC); On-site; USD 30,000 - 40,000; Part time

Job summary

Warby Parker is seeking a part-time Optometric Technician to enhance patient experiences in their stores. The role involves managing patient flow, conducting preliminary tests, and ensuring compliance with regulations. Ideal candidates will exhibit strong communication skills, multitasking abilities, and a compassionate approach to patient care. Join a mission-driven company that values vision for all and offers a supportive work environment.

Qualifications

• 1+ years of experience in a medical environment supporting doctors.
• Completion of an Optometric Technician training program or CPOT certification.

Responsibilities

• Act as primary liaison between doctor and patient.
• Perform preliminary clinical data collection.
• Support with in-person and video-assisted eye exam appointments.

Skills

Patient Care

Multitasking

Organization

Communication

Technology Proficiency

Education

Optometric Technician Training

CPOT Certification

Tools

G Suite

EMR Systems

Job description

Optometric Technician, Part-Time - Streets at Southpoint

Job Status: Part-Time

We’re searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You’ll help manage a high volume of patients, complete pre-testing, support with new contact lens insertion and removal training, deliver video assisted eye exams (where applicable), collect critical data, and generally keep our eye exam operations running extra smoothly. Sounds like the job for you? Keep reading.

What you’ll do:

• Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients
• Perform preliminary clinical data collection (including but not limited to: autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry)
• Support with in person and video assisted eye exam appointments as available
• Support new contact lens wearers through delivering insertion and removal training. Additionally, train additional team members (as directed by the Store Leader) on how to deliver insertion and removal training
• Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up to ensure the patient has a seamless appointment experience
• Efficiently manage the flow of our patients through the eye exam process
• Provide support to the doctor in maintaining meticulous and accurate records of data collected
• Help with the preparation of reports to other medical professionals as needed
• Ensure adherence to governmental regulations and privacy policies (e.g. HIPAA/PIPEDA), and company procedures
• Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, ensuring the highest standards of cleanliness for our equipment, and performing ongoing maintenance and calibration as needed
• Support the retail sales team as directed by the Store Leader

Who you are:

• Professional, articulate, and have a compassionate approach to patient care
• A team player who’s effective and efficient when collaborating and communicating with doctors, the store team, and patients
• Excellent with multitasking, organization, and time management in prioritizing appointments to maintain efficient patient flow
• Able to think outside of the box when needed
• Precise and comfortable with technology, and able to quickly learn and effectively use new medical applications
• Excited to work side by side (or virtually!) with a doctor in a high-volume retail setting
• 1+ years of experience in a medical environment supporting doctors
• Exceptionally knowledgeable about eyewear and able to accurately describe the features and benefits of different offerings. (Patients have questions, and we always like to have answers.)
• Working knowledge of G Suite
• Previous work experience with optometry, electronic health records, or medical care
• Familiar with healthcare technology systems and equipment (EMR systems, retinal cameras, exam room equipment)
• Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician)

If you are a California resident, please review the additional privacy disclosures available in Section 8 of ourPrivacy Policy , which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City)

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Preferred Name

Pronoun * Select...

Are you over the age of 18? * Select...

Are you legally authorized to work in the United States for our company? * Select...

Have you been previously employed by Warby Parker? * Select...

Describe an online or in-store experience you’ve had with Warby Parker. What stood out to you the most? *

What does exceptional customer service mean to you? *

Please select which of the following applies to you regarding your certifications and/or licenses. Select all that apply. *

ABO Certified

NCLE Certified

Registered Optician (California)

State Licensed

Multi-State Licensed

Registered Apprentice

Non Licensed/Non Certified

If you are certified or licensed, please add your certification/license number here: *

Are you looking for a Full-Time or Part-Time Opportunity? * Select...

Full-time must have open availability (at least 6 days a week) including two full 8-hour shifts on weekend days: Friday, Saturday & Sunday.

Part-time must be available for a minimum of 20 hours a week including two full 8-hour shifts weekend days: Friday, Saturday & Sunday.

What days are you available to work? *

Monday

Tuesday

Thursday

Friday

Saturday

Sunday

Please specify times available to work. (IE Monday 11am-9pm, Tuesday 9am-4pm etc) *

Compensation Expectations *

Please enter as number or range value (ie., $1, $1-5)

At what other location(s) would you be interested in working?