Optometric Technician I - Vision Associates of Prospect

Vision Associates of Prospect; Prospect (CT); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

Vision Associates of Prospect is seeking an Optometric Technician I to support our optometrist and ensure a flawless patient experience in Prospect, CT. You will assist with pre-test procedures, gather histories, explain insurance coverage, and help patients with lenses and contact lens care.

The role requires excellent communication, strong multitasking, and a team-first mindset. Full-time, on-site position with opportunities to grow through training and hands-on practice.

Formación

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills.
• Strong multitasking and time-management abilities.
• Excellent organizational skills with attention to detail.
• Ability to work as part of a team and adapt to schedule changes.

Responsabilidades

• Pre-screen patients and administer diagnostic tests.
• Gather medical histories and coordinate with doctors.
• Answer calls, greet patients, and schedule appointments.
• Educate patients on vision benefits and insurance.
• Train patients in contact lens use and care.
• Post charges for exams, co-pays, and products.
• Document exams and procedures accurately.
• Coordinate patient scheduling and manage patient flow.

Conocimientos

Customer service

Communication skills

Multi-tasking

Time management

Organizational skills

Problem solving

Detail oriented

Interpersonal skills

Flexibility

Self-improvement mindset

Educación

High school diploma or equivalent

Herramientas

Electronic Medical Records (EMR)

Descripción del empleo

Optometric Technician I

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them, and execute a flawless patient experience. Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following:

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
• Gather patient’s medical history
• Communicating with doctors, staff, and patients
• Answer phone calls, greet patients and schedule appointments
• Educate patients on their insurance coverage and vision benefits
• Train patients on proper contact lens use and care
• Obtain insurance authorizations and verification of benefits
• Accurately post charges for exam fees, co-pays, and products sold
• Assist other members of the team as needed to reach individual and team goals
• Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 1+ years of experience and:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong multi-tasking and time management skills
• Strong organizational skills and attention to detail
• Strong problem-solving skills
• Ability to do basic math
• Team player with good interpersonal and listening skills
• Passion for self-improvement and continuing education
• Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
• Previous experience as an Optometric Technician, preferred but not required
• Previous experience with electronic medical records, preferred but not required

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Clinic