Optometric Technician I - Cambridge Eye Associates

Keplr Vision; Cambridge (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen im Gesundheitswesen sucht einen engagierten Optometric Technician, der die Patientenversorgung unterstützt und eine hervorragende Erfahrung bietet. In dieser Rolle sind Sie für die Vorbereitung der Patienten, die Durchführung diagnostischer Tests und die Kommunikation mit dem medizinischen Team verantwortlich. Sie werden in einem dynamischen Umfeld arbeiten, in dem Teamarbeit und Kundenservice von größter Bedeutung sind. Wenn Sie eine Leidenschaft für die Augenheilkunde haben und gerne in einem unterstützenden Team arbeiten, ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten weiterzuentwickeln und einen positiven Einfluss auf das Leben der Patienten zu haben.

Qualifications

• 1+ Jahre Erfahrung in der Patientenversorgung oder als optometrischer Techniker bevorzugt.
• Ausgezeichnete Kundenservicefähigkeiten und persönliche Präsentation sind entscheidend.

Responsibilities

• Unterstützung des Optometristen bei der Patientenversorgung und Durchführung diagnostischer Tests.
• Koordination der Patiententermine und Überwachung des Patientenflusses im Büro.

Skills

Kundenservice

Verbal- und schriftliche Kommunikationsfähigkeiten

Multitasking

Organisationsfähigkeiten

Problemlösungsfähigkeiten

Grundkenntnisse in Mathematik

Teamarbeit

Flexibilität

Education

High School Diploma oder gleichwertig

Tools

Elektronische Patientenakten

Job description

Cambridge Eye Associates, Cambridge, Minnesota, United States of America

Job Description

Posted Tuesday, April 15, 2025 at 4:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them, and execute a flawless patient experience. Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following:

1. Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
2. Gather patient’s medical history
3. Communicate with doctors, staff, and patients
4. Answer phone calls, greet patients and schedule appointments
5. Educate patients on their insurance coverage and vision benefits
6. Train patients on proper contact lens use and care
7. Obtain insurance authorizations and verification of benefits
8. Accurately post charges for exam fees, co-pays, and products sold
9. Assist other members of the team as needed to reach individual and team goals
10. Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor
11. List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor
12. Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 1+ years of experience and:

1. High school diploma or equivalent
2. Excellent verbal and written communication skills
3. Strong multi-tasking and time management skills
4. Strong organizational skills and attention to detail
5. Strong problem-solving skills
6. Ability to do basic math
7. Team player with good interpersonal and listening skills
8. Passion for self-improvement and continuing education
9. Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
10. Previous experience as an Optometric Technician, preferred but not required
11. Previous experience with electronic medical records, preferred but not required

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Cambridge Eye Associates, Cambridge, Minnesota, United States of America