Optometric Technician I

Cherry Health; Grand Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading health organization as an Optometric Technician I, where you'll assist in delivering comprehensive eye care. This full-time position involves patient testing, record maintenance, and collaboration with doctors. Enjoy a supportive environment with benefits like loan repayment and insurance.

Benefits

Loan repayment

Insurance

Paid time off

Retirement plans

Pet insurance

Employee assistance programs

Qualifications

• Ophthalmic or Medical Assistant experience preferred.
• Ability to perform essential duties within 6 months.

Responsibilities

• Assist the Doctor of Optometry in delivering comprehensive eye care.
• Perform patient pre-testing and maintain electronic health records.
• Facilitate referrals and schedule patients.

Skills

Communication

Customer Service

Team-oriented

Organizational Skills

Problem Solving

Bilingual (Spanish)

Education

High School Diploma or equivalent

CPR certification

Tools

Microsoft Office

Nextgen EHR

Job description

Join to apply for the Optometric Technician I role at Cherry Health.

Welcome to Cherry Health - video about Cherry Health

Overview Of Position

The primary responsibility of the Optometric Technician I is to assist the Doctor of Optometry in delivering comprehensive eye care. Must adhere to the Personnel Policies, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission and Key Values in all actions, communications, and representations with all contacts.

This is a full-time, benefit-eligible position typically working Monday - Friday 7:45am to 5pm, with one late night until 7pm on Tuesday or Thursday.

Essential Duties And Responsibilities

• Obtain patient history and chief complaint information.
• Perform patient pre-testing, including visual acuity, color vision, depth perception, pupil testing, motilities, peripheral vision, and blood pressure.
• Instill eye drops using sterile techniques and explain side effects.
• Measure intraocular pressure using iCare or Tonopen.
• Administer diagnostic tests such as visual field testing, OCT, retinal photography, lensometry, etc.
• Maintain accurate electronic health records.
• Assist the doctor during eye exams and follow-up procedures.
• Facilitate referrals and schedule patients for medical or surgical needs.
• Perform administrative tasks like filing, ordering supplies, and recordkeeping.
• Prepare charts to ensure patients are due or eligible for exams.
• Adhere to compliance standards and stay updated on regulations.
• Perform other duties as assigned.

Duties And Responsibilities For School-linked Programs

• Travel to and from schools.
• Set up and tear down school clinics.
• Assist with scheduling and check-in for students.
• Maintain electronic health records.
• Assist with phone calls and escort children as needed.
• Interact professionally with school staff.
• Call parents for follow-ups or explanations.

Skills / Knowledge / Abilities

• Ability to multi-task.
• Basic computer skills.
• Team-oriented with collaborative skills.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving skills.
• Excellent customer service skills.
• Bilingual (Spanish) preferred but not required.
• Ability to travel as needed.
• Perform essential duties within 6 months.

Key Values

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning

Education / Licenses / Certificates

• High School Diploma or equivalent.
• CPR certification (offered at CH).

Experience

Ophthalmic or Medical Assistant experience preferred or an equivalent combination of education and experience.

Equipment / Tools / Technology

• Computers, phones, copiers, Microsoft Office, Nextgen EHR, Zeiss Forum, diagnostic and exam lane equipment, intraocular pressure devices.

Physical Requirements

• Standing, sitting, mobility, grasping, finger use, reaching, stooping, kneeling, repetitive motions, visual acuity, hearing, speaking, pushing/pulling, lifting, PPE use.

Environmental Factors / Working Conditions

• Indoor office environment, exposure to blood and bodily fluids, some exposure to fumes, airborne particles, and infection risk.

Other Requirements

• Travel to other sites, wear scrubs and nonskid shoes, interact with patients.

Supervision

Work progress checked frequently. No supervisory responsibilities.

Client Population Served

All patient populations.

About Cherry Health

Michigan’s largest FQHC, serving underserved communities with comprehensive health services across six counties.

Our Mission & Values

Improve health and wellness through accessible primary and behavioral health care, emphasizing collaboration, integrity, professionalism, and community health.

Benefits

Includes loan repayment, insurance, paid time off, retirement plans, pet insurance, and employee assistance programs.