Optometric Technician (Borel Eye Doctors of Optometry)

VSP Vision; San Mateo (CA); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

VSP Vision is seeking an assistant to support optometrists with eye examinations and patient care. The role includes pre-testing, patient history intake, and guiding patients through the clinical experience.

You will work with technicians, perform tests, assist with contact lens insertion, and manage orders and paperwork. A 1–2 year related field background and strong verbal and written communication are essential for success.

Formación

• One to two years of experience in related field.
• Working knowledge of MS Office package.
• Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries.
• Effective written communication skills to clearly document patient visits.
• Excellent interpersonal and rapport-building skills.
• Ability to ask appropriate and relevant questions to identify patient needs.
• Ability to listen, process transactions, and interact with patients simultaneously in a fast-paced environment.
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Responsabilidades

• Assist Optometrist with eye examinations and patient eye care, including pre-testing and taking patient history.
• Gather information about patient vision and medical history before exams and document in patient records.
• Work with technology and clinical instruments, perform measurements, and administer tests for visual capabilities.
• Perform contact lens insertion and train patients on insertion and removal.
• Order contact lenses and manage trials inventory.
• Administer topical ophthalmic and dilation medications.
• Scribe for the doctor and translate as needed.
• Prioritize patient care and flow while communicating with doctors, staff, and patients.
• Under direction of the Optometrist, perform therapy exercises or procedures with patients.
• Assist in other office areas, such as phones, insurance verification, check-in/out, and chart scanning.
• Work on special projects, cross-train, and perform other duties as assigned

Conocimientos

Verbal communication

Written communication

Interpersonal skills

Customer service

Multitasking

Herramientas

MS Office

Descripción del empleo

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.

General Summary

The primary role is to assist the Optometrist with eye examinations and patient eye care, including conducting pre-testing or special testing, intaking patient history information, and guiding patients throughout the eye care and clinical experience.

Essential Functions

Prepare patients before the examination by gathering information about the patient's vision and medical history, explaining the exam process, and documenting all needed information in the patient's record

Able to work well with technology and various clinical instruments, taking measurements, and administering tests to determine the visual capabilities of the patient in preparation for the vision examination

Perform contact lens insertion; educate and train patients on contact lens insertion and removal

Order contact lenses of various types of materials and designs and manage contact lens trials inventory

Administer topical ophthalmic and dilation medications

Scribe for the doctor and translate as needed

Prioritize patient care and patient flow while communicating effectively with doctors, staff, and patients

Perform, under the direction of the Optometrist, some therapy exercises or procedures with the patient

Assist in other areas of the office as necessary, such as answering phones, verifying insurance, checking in patients, scanning charts, maintaining a clean office, and checking patients in and out

Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested

Job Specifications

Typically has the following skills or abilities:

One to two years of experience in related field

Working knowledge of MS Office package

Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries

Effective written communication skills to clearly document patient visits

Excellent interpersonal and rapport-building skills

Ability to ask appropriate and relevant questions to identify patient needs

Ability to listen, process transactions, and interact with patients simultaneously in a fast-paced environment

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.

#LI-ONSITE

#LI-VENTURES

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select "Prefer not to say, I Don't Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity" for the questions:

* Washington D.C.

* Hawaii

* Iowa

* Maine

* Michigan

* Minnesota

* Ohio

* Pennsylvania

* Rhode Island

* Washington

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.