Optometric Technician

AEG Vision; Piscataway Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

AEG Vision is hiring for a role involving preliminary patient evaluations and support for optometrists in Piscataway Township, New Jersey. Candidates must have high school education and demonstrate teamwork and communication skills.

The successful individual will assist in patient care, manage records, and handle inquiries while ensuring compliance with healthcare regulations. The position offers an entry-level introduction to the field of optometry with opportunities to grow.

Qualifications

• Entry level PC skills including MS Office and Windows.
• Excellent verbal and written communication skills.
• Ability to work successfully in a team environment.

Responsibilities

• Perform preliminary evaluations of patients.
• Assist ODs to care for patients in a timely manner.
• Document medical findings in electronic records.

Skills

Teamwork

Communication skills

Education

High School or GED qualification

Tools

MS Office

Windows

Job description

Job Description

• Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc.
• Performs verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment
• Enters patient information in Electronic Health Records (EEHR)
• Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible
• Instructs patients on medical care as prescribed by the doctor’s treatment plan and schedules follow up appointments as needed
• Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms
• May be required to schedule referral appointments with ophthalmologists, diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork
• Records and maintains patient records/files in compliance with company, federal, and state policies (HIPAA)
• Responds to patient’s telephone inquiries regarding medication, treatment, problems referring to the OD as necessary
• Completes proper coding of procedures for payment collection
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera, etc.)
• Corresponds with doctor offices (internal and external) regarding patient and insurance referrals
• Supports the OD with patient education as instructed by the optometrist
• Documents medical findings and communication between doctor and patient in electronic medical records and assists with clerical duties related to medical documentation (participating practices only)
• Participates in practice meetings/projects as requested
• Ensures maximum OD utilization through pre‑appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with manager outreach, etc.
• Calls all no‑shows or cancelled patients to reschedule appointments
• Performs contact lens insertion and removal classes (I&R) and manages contact lens trial inventory
• Performs end‑of‑day responsibilities to include opti‑schedule wrap‑up, end‑of‑day checklist, etc.
• Makes recommendations for efficiencies, processes, etc. that will deliver quality, cost savings, and/or profitability improvements within the practice and/or across the organization
• Performs other duties within the practice as requested and as time allows

Requirements

• High School or GED qualification
• Entry level PC skills including MS Office, Windows, and word processing
• Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual
• Excellent verbal and written communication skills to effectively and professionally collaborate with co‑workers and patients

Preferred Qualifications

• Experience evaluating patients for eye exams and dispensing eye exam medications
• Familiarity with medical terms associated with eye treatment
• Experience maintaining patients’ records/files per HIPAA regulations
• Industry certification (CPO, CPOA, CPOT) preferred but not required

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.