Optometric Technician

Familyeyes; Middleton (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Family Eyecare Specialists in Middleton, ID is seeking an Optometric Technician I to assist with patient care, pre-screening, and post-exam follow-ups under the supervision of optometrists. You will perform diagnostic tests, gather histories, and educate patients about their vision benefits.

You’ll guide patients through contact lens training, verify insurance, and schedule visits while coordinating with a dynamic team to ensure smooth patient flow and high-quality care.

Qualifications

• 1+ year of customer service experience; optometric experience preferred but not required.
• Excellent verbal and written communication to educate and connect with patients.
• Strong organizational and time-management abilities in a fast-paced environment.
• Team-oriented with a desire to learn and improve skills.
• Detail-focused with accurate documentation of patient exams and procedures.
• Flexible to accommodate changing schedules and support team success.

Responsibilities

• Assist optometrists in pre-screening, exams, and post-exam follow-up.
• Perform diagnostic tests and gather patient medical histories.
• Educate patients about vision benefits and guide contact lens training.
• Schedule visits and coordinate appointments to maintain smooth patient flow.
• Collaborate with the team to meet goals for patient care and satisfaction.

Skills

Customer service

Communication

Organization

Teamwork

Documentation

Flexibility

Job description

Optometric Technician - Family Eyecare Specialists, Middleton

Are you passionate about eye care and making a real difference in patients' lives? Join our team as an Optometric Technician I and help provide top-tier care while creating a seamless patient experience. This is your opportunity to work alongside skilled optometrists, develop your technical expertise, and become part of a team that truly values both eyes and the people behind them!

What You'll Do:

• Assist optometrists in delivering outstanding patient care, from pre-screening to post-exam follow-up
• Perform diagnostic tests, gather patient medical histories, and assist in educating patients about their vision benefits
• Guide patients in contact lens training, insurance verification, and scheduling their next visit
• Ensure smooth patient flow by coordinating appointments and managing office communications
• Work closely with your team to meet individual and collective goals for optimal patient care and satisfaction

What We’re Looking For:

• 1+ year of experience in customer service (optometric experience preferred but not required!)
• Excellent communication skills, both verbal and written, with the ability to educate and connect with patients
• Strong organizational and time management abilities - you'll be multitasking in a fast-paced environment
• Team-oriented with a passion for self-improvement and a desire to learn new skills
• Detail-focused and capable of documenting patient exams and procedures with accuracy
• Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success

Why You'll Love Working Here:

• Opportunities for growth - Whether you're looking to expand your clinical skills or move into leadership, there's room for you to grow and advance.
• Comprehensive training - We'll equip you with the skills to succeed, even if you're new to optometry!
• A dynamic team environment where your contributions matter and your growth is supported.
• Great benefits and a positive work-life balance to ensure you thrive both professionally and personally.