Optometric Technician

Total Vision; Ladera Ranch (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Total Vision LLC in California seeks a friendly, detail‑oriented patient care assistant to greet patients, support pretesting, and relay medical history to doctors. You’ll handle telephones, scheduling, and transcription for returns and faxes, contributing to efficient daily operations.

The role requires strong communication, multitasking, and a willingness to learn ophthalmic processes. A high school diploma or equivalent is required; ophthalmic experience is a plus.

Qualifications

• Strong, clear communication skills (oral and written).
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with automated equipment and systems used in optometry.
• Experience in building patient rapport and sustaining patient retention.
• High school diploma or equivalent; ophthalmic/medical industry experience a plus.

Responsibilities

• Greet incoming patients and guide them to pretesting areas.
• Handle administrative duties: phones, scheduling, and transcribing messages.
• Perform pretesting procedures such as blood pressure, NCT, color and stereo tests, and autoperimetry.
• Relay pertinent health and ocular history to the doctor.
• Assist with contact lens training and order lenses as needed.
• Maintain equipment and doctor’s lanes, and manage supplies.

Skills

Customer-focused

Communication

Multitasking

Prioritization

Ophthalmic equipment familiarity

Education

High school diploma or equivalent

Job description

Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment.

Major Duties And Responsibilities

• Warmly greet incoming patients upon taking them back for pretesting before the exam.
• Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
• Perform pretesting including blood pressure, NCT, color and stereo, and autoperimetry.
• Advocate for overall health evaluation (i.e. Optomap).
• Collect and relay pertinent health and ocular history to the doctor.
• Conduct contact lens insertion and removal training.
• Order various types of contact lenses.
• Maintain and clean equipment and doctor’s lanes.
• Maintain proper levels of pretest/doctor supplies.

Required Skills/Knowledge

• Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
• Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
• Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
• Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
• Proficiency in utilization of automated equipment and systems standard to the optometry industry.

Qualifications

• High school diploma, GED or equivalent.
• Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to stand for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions.

Employee’s schedule could include after hour projects, as needed.

Travel, as needed between practices. Saturday availability is required.

This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.