Optometric Technician

Cherry Health (Cherry Street Services) DBA; Grand Rapids (MI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday pay

Retirement plan

Job summary

Cherry Health is seeking an Optometric Technician I to support the Doctor of Optometry in delivering comprehensive eye care. The role involves patient history intake, pre-testing, vision measurements, and assisting during eye exams in a fast-paced clinical setting.

The position is full-time, non-exempt, with standard hours and one late evening weekly. Strong communication, organization, and patient service are essential, along with CPR certification and basic computer skills.

Qualifications

• Must have high school diploma or equivalent and CPR certification.

Responsibilities

• Obtain patient history and chief complaint information.
• Assist doctor with eye exams and follow-up as requested.
• Perform pre-testing (visual acuity, color vision, depth perception, pupil testing, motilities, etc.).
• Measure intraocular pressure with Tonopen/iCare.
• Maintain electronic health records and scheduling.

Skills

Multitasking

Computer literacy

Team collaboration

Communication skills

Organization

Customer service

Bilingual Spanish

Travel to sites

Education

High School Diploma

CPR certification

Tools

Nextgen EHR

EPM

Zeiss Forum

Tonopen/iCare devices

Job description

Welcome to Cherry Health - video about Cherry HealthOVERVIEW OF POSITION:The primary responsibility of the Optometric Technician I is to assist the Doctor of Optometry in delivering comprehensive eye care. Must adhere to the Personnel Policies, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission and Key Values in all actions, communications, and representations with all contacts.This is a full-time, non-exempt, benefit eligible position. Typically working Monday - Friday, from 7:45am-5:00p. with one late night until 7pm on either Tuesday or Thursday.ESSENTIAL DUTIES AND RESPONSIBILITIES:Obtain patient history and chief complaint information.Accurately and efficiently perform patient pre-testing, including visual acuity, color vision, depth perception, pupil testing, motilities, peripheral vision, and blood pressure.Instill eye drops on patients using sterile techniques and explain side effects of drops.Measure intraocular pressure using iCare or Tonopen.Administer diagnostic tests such as automated visual field testing, optical coherence tomography, retinal photography, automated lensometry, etc.Maintain accurate electronic health records.Assist doctor with all aspects of the eye exam and any follow-up requested.Facilitate referrals and schedule patients as needed for medical and surgical problems.Perform administrative tasks such as filing, ordering supplies, recordkeeping, and other administrative duties.Perform chart preparation to ensure that a patient is due or eligible for an eye exam.Understand and adhere to CH’s compliance standards as they appear in CH’s Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.Keep abreast of all pertinent federal, state, and CH’s regulations, laws, and policies as they currently exist and as they change or are modified.Perform other duties as assigned.DUTIES AND RESPONSIBILITIES FOR SCHOOL-LINKED PROGRAMS:Travel to and from schools.Set up and tear down school clinic.Assist with scheduling and/or check-in for students.Maintain accurate electronic health records.Assist with phone calls to classrooms and/or escort children.Maintain professional interaction with all school staff.Call parents as needed to set up follow-up appointments and/or explain ocular conditions.SKILLS / KNOWLEDGE / ABILITIES:Ability to multi-task.Basic computer literacy.Team-oriented with strong collaborative skills.Excellent communication and interpersonal skills.Strong organization and problem-solving skills.Excellent customer service skills.Bilingual (Spanish) preferred but not required.Ability to travel to other sites as determined by business needs.Ability to perform essential duties & responsibilities within 6 months.KEY VALUES:Customer ServiceCollaborationIntegrityRespectProfessionalismLearningEDUCATION / LICENSES / CERTIFICATES:High School Diploma (or equivalent) required.CPR certification (offered at CH) is required.EXPERIENCE:Ophthalmic or Medical Assistant experience preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.EQUIPMENT / TOOLS / TECHNOLOGY:Desktop or Laptop computerTelephone with voicemailNetworked copier/printer/facsimileMicrosoft applications (Mail, Word, Excel, PowerPoint, etc.)Nextgen EHR and EPMZeiss ForumDiagnostic equipment (cameras, OCT, HVF, corneal topographer, pachymeter)Exam lane equipment (slit-lamp, phoropter)Intraocular pressure devices (Tonopen, iCare tonometer)PHYSICAL REQUIREMENTS:Standing: More than ⅓ of timeSitting: More than ⅓ of timeIndependently mobile (including movement from floor to floor): More than ⅔ of timeGrasping (applying pressure to an object with fingers, thumb, and palm): More than ⅓ of timeFinger use (picking, pinching, typing, or working primarily with fingers): More than ⅓ of timeReaching with arms and hands above head or to full extension: Less than ⅓ of timeStooping, crouching, or bending: Less than ⅓ of timeKneeling or crawling: Less than ⅓ of timeRepetitive hand or body motions: More than ⅓ of timeVision requirements – Visual acuity 20/40 or better, color vision, and stereopsis preferred: More than ⅓ of timeHearing: More than ⅓ of timeSpeaking: More than ⅓ of timePushing or pulling: Less than ⅓ of timeSedentary work (lifting no more than 10 lbs): Less than ⅓ of timeUse of Personal Protective Equipment (PPE) as requiredENVIRONMENTAL FACTORS / WORKING CONDITIONS:Indoor, office environment with little exposure to excessive noise, dust, fumes, or temperature changes: More than ⅔ of timeExposure to fumes or airborne particles: Less than ⅓ of timeExposure to toxic or caustic chemicals: Less than ⅓ of timeExposure to blood, bodily fluids, non-intact skin or tissue specimens: More than ⅓ of timeExposure to patients/clients with illness or infection: More than ⅓ of timeOTHER REQUIREMENTS OF THE POSITION:Travel to other sites: RequiredUniform: Scrubs & nonskid shoes: RequiredDirect interaction with patients/clients: RequiredSUPERVISION RECEIVED BY THIS POSITION:Work progress is checked frequentlySUPERVISION GIVEN BY THIS POSITION:Not Applicable - No responsibility to supervise othersCLIENT POPULATION SERVED:May serve all patient populations.Who we are:Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 650 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.Our Mission:Cherry Health provides comprehensive, high quality healthcare for all.Our Vision:Lives are transformed by creating a healthier community where every person has their best opportunity to thrive.Our Values:Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.Welcoming – We create an inclusive, respectful environment where everyone feels valued, supported, and comfortable contributing.Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.Integrity – Uphold the highest ethical standards by being honest and trustworthy.Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.Benefits:Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below!Loan repayment through the NHSC and Michigan State Loan Repayment Program for select rolesMedical, Dental and Vision Insurance for you and your familyGenerous Paid Time Off benefit – 4 weeks per year for full timePaid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%MET and MESP 529 Savings PlansPet Insurance!Employee Assistance ProgramOur policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.