Optometric Technician

AEG Vision; Boerne (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

AEG Vision in Boerne, Texas, is hiring for a Full-time role focusing on patient management and healthcare support. You will assist ODs by performing evaluations, maintaining patient records, and providing education. Ideal for someone with strong communication skills and a commitment to teamwork.

This position requires entry-level PC skills and offers opportunities to gain practical experience and industry knowledge.

Qualifications

• Entry-level PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work successfully in a team environment.
• Excellent verbal and written communication skills.

Responsibilities

• Perform preliminary evaluations of patients prior to exams.
• Provide patient education and assist with scheduling follow-ups.
• Maintain patient records in compliance with policies.

Skills

Teamwork

Communication skills

PC skills

Microsoft Office

Education

High School or GED

Job description

Boerne, Texas, USA

Employment Type: Full-time

Job Description

• Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc.
• Conducts a verbal interview with the patient prior to the visit with the OD to determine medical issues and reasons for the visit for communication to the OD prior to appointment.
• Enters patient information into Electronic Health Records (EEHR).
• Assists ODs in caring for patients in a timely, effective manner, as close to the scheduled appointment as possible.
• Instructs patients on medical care as prescribed by the doctor’s treatment plan and schedules follow‑up appointments as needed.
• Discusses Lasik with patients and identifies those interested in Lasik by reviewing patient information forms.
• Schedules referral appointments with Ophthalmologists, diagnostic follow‑up visits, and other specialty referrals, completing appropriate paperwork as required.
• Records and maintains patient records/files in compliance with company, federal, and state policies (HIPAA).
• Responds to patients’ telephone inquiries regarding medication, treatment, and problems, referring to the OD as necessary.
• Completes proper coding of procedures for payment collection.
• Performs diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera, etc.) as required.
• Corresponds with internal and external doctor offices regarding patient and insurance referrals.
• Supports the OD with patient education as instructed by the Optometrist.
• Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only).
• Participates in practice meetings and projects as requested.
• Ensures maximum OD utilization through pre‑appointment confirmation, daily appointment confirmation, contacting patients from recall listings, and partnership with the manager’s outreach.
• Calls all no‑shows or cancelled patients to reschedule appointments.
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory.
• Completes end‑of‑day responsibilities, including opti‑schedule wrap‑up and an end‑of‑day checklist.
• Makes recommendations for efficiencies, processes, and improvements that deliver quality, cost savings, and/or profitability gains for the practice and/or across the organization.
• Performs other duties within the practice as requested and as time allows.

Requirements

• High School or GED qualification.
• Entry‑level PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co‑workers and patients.

Preferred Qualifications

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patients’ records/files per HIPAA regulations.
• Industry certification (CPO, CPOA, CPOT) preferred but not required.

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.