Optometric Assistant Part Time

Visionworks of America; Rockaway (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive benefits package

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time Off

Milestone anniversary awards

Medical and Dental for Full Timers

Job summary

A leading optical care provider in Rockaway, NJ is seeking a Clinical Specialist (CS)/Optometric Assistant to enhance patient experiences in eye care. You will guide patients through their journey, maintain accurate records, and provide support to the optometrist. This role offers a competitive benefits package, paid parental leave, and vision coverage. Ideal candidates have customer service experience and a high school diploma or equivalent.

Qualifications

• Experience in a customer or patient-facing role preferred.
• High school diploma, GED or equivalent experience required.

Responsibilities

• Maintain accurate patient records before testing.
• Introduce patients to the OD with important information.
• Support operational activities for patient experience.

Skills

Customer service

Patient interaction

Education

High School diploma or GED

Job description

Overview

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant who is the face of our Exam Practice and dedicated to ensuring the best possible journey for every patient. The CS is trained and knowledgeable about eye health, preliminary testing, optics, our products/services, and managed vision care. This role guides the patient through the first steps of the Visionworks experience, ensuring eye exam needs are met in a simple, human and bold way.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to the OD and provide the OD with important patient information
• Transition patient from doctor to sales floor and inform associates to educate and recommend products and services that meet the patient’s eye care needs
• Execute day-to-day operational activities to support the store\'s exam lane maintenance and patient experience goals, including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Qualifications

• Related customer or patient experience preferred, but not required
• HS diploma, GED or equivalent related job experience

What we offer

• Generous, competitive benefits package (for part-timers too) and exclusive employee discounts
• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time Off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more

Visionworks and VSP Vision are equal opportunity employers and give consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.