Optometric Assistant

Visionworks of America, Inc.; West Orange (NJ); On-site; USD 24,521 - 36,781; Full time

Benefits offered by this job

401(k) Savings Plan

Paid Time Off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. is seeking a dedicated Clinical Specialist/Optometric Assistant in West Orange, New Jersey. This full-time position involves ensuring the best possible patient journey, maintaining accurate records, and assisting patients during their visit. The ideal candidate is passionate about vision care and customer service.

The role offers competitive pay (between $17.80-$26.70 per hour), benefits including a 401(k) Savings Plan and medical coverage for full-timers, and emphasizes a culture of diversity and inclusion.

Qualifications

• Related customer or patient experience preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor ensuring their eye exam needs are met.
• Execute day-to-day operational activities to support store's patient experience goals.

Skills

Customer service experience

Communication skills

Education

High School diploma or GED

Job description

Job Description

Store 1519, West Orange, New Jersey, United States of America

About Us: Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Type: Full Time

Pay Range: $17.80- $26.70 per hour.

The Role: Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services, and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Qualifications:

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

What we offer!

• 401(k) Savings Plan
• Paid Time Off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.