Optometric Assistant

Visionworks of America; Village of Garden City (NY); On-site; USD 37,000 - 56,000; Full time

Job summary

Visionworks of America in New York is seeking a Clinical Specialist/Optometric Assistant to help ensure a great patient experience by preparing patients for onsite and remote examinations, conducting pre-exam diagnostic tests, and explaining each step of the process.

You will act as a liaison between patients and Optometrists, assist during eye exams, document results in EMR, and guide patients through remote testing when needed, then transition the patient to a retail associate with care

Qualifications

• Experience with patient registration and data collection in a medical setting preferred.
• Ability to document medical history and ocular health data in an EMR accurately.

Responsibilities

• Assist onsite doctor with patient care and eye examinations, documenting results in EMR.
• Explain preliminary testing to patients and perform tests, recording results accurately.

Job description

Summary

The Clinical Specialist/Optometric Assistant is primarily responsible for helping ensure a great patient experience by preparing the patient for onsite and/or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates in the initial steps of a patient journey.

Pay Class

Full Time

Pay Rate

$18 to $27 per hour

Essential Responsibilities

• Completing patient registration, gathering and submitting pertinent patient information including Medical History and Ocular Health data into EMR.
• Assist onsite doctor with patient care and eye examinations. Clearly explain the preliminary testing process to patients, administer each preliminary test and accurately document the results in EMR.
• For patients with remote appointments, the Clinical Specialist will be required to assist patients through the remote eye exam process including, but not limited to:
  • Pre-testing and specialty testing and accurately documenting results in EMR
  • Initiate remote technician and remote doctor video conferencing
  • Assist remote doctor and remote technician to complete additional testing required for a remote exam
• After exam completion transition the patient to a retail associate, conveying the recommendations of the doctor to the retail associate.
• Have a strong understanding of MVC plans and be able to articulate plan benefits to patients.