Optometric Assistant

THOMAS EYE GROUP PC; Marietta (GA); Sur place; USD 21 000 - 25 000; Plein temps

Résumé du poste

Thomas Eye Group is seeking an experienced Optometric Assistant to join our team in East Cobb Marietta, GA. This role supports eye examinations, data entry into the EMR, and patient coordination while maintaining a friendly, patient-focused environment.

The ideal candidate has a high school diploma and less than one year in healthcare, with strong typing and communication abilities. This position is full-time and day shift, providing opportunities to learn on the job and assist doctors during

Qualifications

• High school diploma required; some college preferred.
• Less than 1 year of healthcare experience; EMR familiarity preferred.
• Excellent typing skills (45 wpm) with accuracy.
• Strong interpersonal and communication skills.
• Ability to multitask and triage/escalate issues.

Responsabilités

• Assist with eye examinations and maintain examination equipment.
• Enter patient data into the EMR and document medical information during exams.
• Greet patients promptly and courteously.
• Dispense samples, educational materials, and written prescriptions as directed by the optometrist.
• Route charts and complete follow-up tasks within specified timelines.

Connaissances

Interpersonal skills

Communication

Punctuality

Multitasking

Typing speed

Formation

High school diploma

Outils

EMR system familiarity

Description du poste

Job Details: Level: Experienced, Job Location: EAST COBB MARIETTA - MARIETTA, GA 30062, Position Type: Full Time, Education Level: High School, Travel Percentage: Negligible, Job Shift: Day, Job Category: Health Care, Are you passionate about eye care and looking to jumpstart your career with a leading provider in the field? Thomas Eye Group is searching for a dynamic Optometric Assistant to join our dedicated team. If you’re eager to make a difference and work in a vibrant, patient-focused environment, we want to hear from you!

Thomas Eye Group is a premier eye care provider, dedicated to offering top-notch vision care services across the Atlanta area. With a commitment to delivering exceptional patient experiences, we combine advanced technology with a compassionate approach to eye health. We have been offering services in optometry, cataract surgery, cornea, retina, and glaucoma treatment, oculoplastics, and pediatric ophthalmology for 50 years!

Key Responsibilities:

• Assist with eye examinations and maintain examination equipment.
• Perform clerical duties such as loading patient data into the EMR system and documenting medical information during patient exams.
• Greet patients promptly and courteously.
• Dispense samples, education materials, information brochures, and written prescriptions as directed by the optometrist.
• Route charts, assign, and complete patient follow-up tasks by the end of the shift or within 24 hours, depending on urgency.
• Ensure patients understand the information explained by the provider and answer questions regarding medications prescribed by the optometrist.
• Escort patients to the front desk for check-out and ensure proper coding of visits and services.
• Keep optometrists informed of patient flow and document procedures performed by the optometrist.
• Transcribe consultations or discussions with family members accurately.
• Organize and replenish exam rooms with medical supplies and clean equipment for the next day.
• Assess charts and follow up with patients (letters, emails, prescriptions) by the end of the day as indicated in the EMR system.
• Escalate issues to the Optometric Supervisor, Senior Optometric Manager, and/or Optometrist in a timely manner.
• Perform other duties as assigned.

Qualifications:

Education: High school diploma is required; some college or a degree is preferred.

Experience:

Less than 1 year of experience in a healthcare environment, familiarity with diagnostic codes and EMR systems preferred.

Skills & Abilities:

• Excellent interpersonal and communication skills.
• Punctual and reliable with the ability to multitask.
• Conscientious about triage and escalation of issues.
• Excellent typing skills (at least 45 wpm with accuracy).
• Proficient in listening and understanding.
• Ability to work with optometrists and learn on the job.

Core Competencies:

• Greet patients promptly and courteously.
• Load patient data into the EMR system to maintain clinic flow and schedule.
• Document medical information during patient exams accurately.
• Reiterate information provided by the doctor to patients clearly.
• Dispense samples, education materials, and written prescriptions to patients.
• Route charts and complete patient follow-up tasks within specified timelines.
• Ensure friendly and helpful interactions with patients at all times.
• Maintain professional conduct and minimize socialization to ensure courtesy and professionalism.
• Confirm patient understanding of information explained by the provider.
• Answer medication-related questions within the scope of practice and involve the optometrist as needed.
• Escort patients to the front desk for check-out.
• Properly code visits and services provided under the optometrist’s oversight.
• Keep optometrists informed of patient flow and document procedures.
• Transcribe consultations or family discussions accurately.
• Assist with patient care as directed by the optometrist.
• Organize and replenish exam rooms with necessary supplies and equipment.
• Make assessments of charts and follow up with patients as indicated in the EMR system by the end of the day.
• Escalate issues to the appropriate supervisory personnel in a timely manner.
• Perform other duties as assigned.