Options Team Lead (Tues-Sat, 7AM-3:30PM)

Batesville Casket Company; Memphis (TN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K matching

Paid time off

Development opportunities

Employee Assistance Program (EAP)

Job summary

At Batesville Casket Company, the shipping supervisor leads the department, trains associates, and ensures accurate and timely processing of urn orders for funeral homes. You will verify orders in the JDE system, pick items for personalized orders, and oversee packing, shipping, and inventory control.

You will report to upper management on department issues, maintain daily reports, and strive for cost-efficient operations while upholding Batesville's standards of quality and service.

Qualifications

• High school diploma or GED required.
• Basic computer skills and ability to work with ERP systems.
• Two years supervisory experience required.
• Knowledge of JDE and PeopleSoft helpful.
• Strong communication skills and ability to train others.

Responsibilities

• Train other associates in all job responsibilities.
• Report to upper-level management on department issues.
• Receive orders via JDE system and verify accuracy.
• Pick urns for personalized orders and ship to funeral homes.
• Inventory management and housekeeping of storage areas.
• Lead employees and supervise operations in the department.
• Maintain daily reports and ensure timely, cost-efficient shipping.

Skills

Basic computer skills

Forklift and pallet jack

Strong communication

Two years supervisory experience

Read, analyzes, interprets general etc

Education

High school diploma or GED

Tools

JDE computer system

Coral Draw 10

PeopleSoft

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love.Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.Your Role at Batesville:Receive orders for Options Products (Urns) to be shipped directly to funeral homes, some personalized via the use of an engraving machine, and others non-personalized. Lead department and direct associates in work area. Open department on a daily basis.How You’ll be Rewarded:Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.The expected pay for this role is $21.46 per hour. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.Generous 401K Matching ProgramPaid time offOpportunities for development and advancementWhat You'll DoTrain other associates in all job responsibilitiesReport to various upper-level management on all aspects or issues occurring within the departmentReceive orders via JDE computer systemVerify order for correct spellings and proper fitPick urns for personalized ordersInspect, do any necessary prep work, masking, etc.Ship to proper funeral home, using most cost efficient and timely manner to hit customer expectationsInventory, be able to unload skids of urns and place on proper storage shelvesReview shipping documents for accurate receipt of goods shipped versus receivedMaintain proper inventory levelsEnter receipts into JDE computer systemsInteract with Options layout people and other home office personnel and direct customer contactMaintain and trouble shoot engraving equipmentMaintain all daily reports and reporting.Lead employees. Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws.Responsibilities include assisting with interviewing, training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.Other duties may be assignedWhat You'll Bring:EducationHigh school diploma or general education degree (GED)Skills/ExperienceBasic Computer skillsAbility to make quality judgments and handle all inventory issues, poor quality, correct inventory countsStrong communication both verbal and writtenAbility to drive a forklift and pallet jackWork a flexible work scheduleAbility to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra and geometryAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule formBe highly cross-trainableStrong computer skills with Microsoft office productsTwo years of supervisory experience needed.Knowledge of programs such as Coral Draw 10 preferredKnowledge of People Soft preferredTravelTravel is not required.Physical DemandsTo perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs.Notice: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time.#INDLGJoin the Batesville family and apply today!Who We Are:A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love. With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:Individual worth and integrityExcellence in executionSpirit of continuous learning and improvementCourageCustomer focus and partnershipWhat Sets Us Apart:Making a difference: Helping families honor the lives of those they love isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.