Options Team Lead (Tues-Sat, 7AM-3:30PM)

BLL Batesville Logistics, LLC; Memphis (TN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Short-term disability

Employee Assistance Program (EAP)

401K matching

Paid time off

Job summary

Batesville is seeking a capable supervisor to lead the department handling urn orders, including personalized engravings, and ensuring accurate picking, packing, and shipping to funeral homes. You will oversee daily operations, train staff, and collaborate with home office teams to meet customer expectations.

The role emphasizes supervising responsibilities, inventory control, and ensuring efficient process flows using JDE and related tools.

Qualifications

• Education: High school diploma or GED.
• Experience with inventory control and basic computer tasks is required.
• Ability to read, write and communicate effectively; forklift/pallet jack operation is expected.

Responsibilities

• Train other associates in all job responsibilities.
• Report to upper-level management on department issues.
• Receive orders via JDE system and verify spellings and fit.
• Pick urns for personalized orders and perform prep work.
• Ship to funeral homes cost-effectively and timely to meet expectations.
• Maintain inventory levels and review shipping documents.
• Enter receipts into JDE and interact with home office staff.
• Lead employees and assist with interviewing and training.

Skills

Basic computer skills

Strong communication

Forklift and pallet jack operation

Inventory management

Lead and train associates

Interpreting shipping documents

Education

High school diploma or GED

Tools

JDE

Coral Draw 10

PeopleSoft

Microsoft Office

Job description

Your Role at Batesville

Receive orders for Options Products (Urns) to be shipped directly to funeral homes, some personalized via the use of an engraving machine, and others non-personalized. Lead department and direct associates in work area. Open department on a daily basis.

How You’ll be Rewarded

Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.

The expected pay for this role is $21.46 per hour. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.

Benefits

• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You’ll Do

• Train other associates in all job responsibilities
• Report to various upper-level management on all aspects or issues occurring within the department
• Receive orders via JDE computer system
• Verify order for correct spellings and proper fit
• Pick urns for personalized orders
• Inspect, do any necessary prep work, masking, etc.
• Ship to proper funeral home, using most cost efficient and timely manner to hit customer expectations
• Inventory, be able to unload skids of urns and place on proper storage shelves
• Review shipping documents for accurate receipt of goods shipped versus received
• Maintain proper inventory levels
• Enter receipts into JDE computer systems
• Interact with Options layout people and other home office personnel and direct customer contact
• Maintain and trouble shoot engraving equipment
• Maintain all daily reports and reporting.
• Lead employees.
• Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws.
• Responsibilities include assisting with interviewing, training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.
• Other duties may be assigned.

What You’ll Bring

• Education: High school diploma or general education degree (GED)
• Skills/Experience: Basic Computer skills Ability to make quality judgments and handle all inventory issues, poor quality, correct inventory counts Strong communication both verbal and written Ability to drive a forklift and pallet jack Work a flexible work schedule Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Be highly cross-trainable Strong computer skills with Microsoft office products Two years of supervisory experience needed. Knowledge of programs such as Coral Draw 10 preferred Knowledge of People Soft preferred Travel Travel is not required.
• Physical Demands: To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs.

Who We Are

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love®. With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit‑enhancing merchandising systems and leading‑edge technology solutions. At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values: Individual worth and integrity Excellence in execution Spirit of continuous learning and improvement Courage Customer focus and partnership.

What Sets Us Apart

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be. Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self‑guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career‑focused discussions and advancement. Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success. We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization. We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.

Equal Employment Opportunity

At Batesville, we strive to build a diverse workforce through equal‑opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/Affirmative Action Employer of minorities/females/disabled/veterans. For more than 140 years, Batesville has supported funeral professionals in helping families remember and celebrate the lives of their loved ones. We know grieving families depend on us during life’s most difficult moments, and that responsibility shapes how we serve our customers and support one another every day. As a recognized leader in the North American deathcare industry, Batesville offers a comprehensive portfolio of burial, cremation, memorialization, and technology solutions that help families honor lives. Guided by a legacy of manufacturing excellence, product innovation, superior customer service, and reliable delivery, we provide funeral professionals with the resources and tools they need to serve families with care, dignity and respect.