Optician I - Weinstein Eye-Oden

Weinsteineye; Odenton (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a compassionate and customer-focused individual to join their team. This role involves ensuring patients receive top-quality care while helping them choose the right eyewear to fit their needs. Ideal candidates will possess excellent customer service skills and a willingness to learn, as training is provided. Join a supportive environment where your contributions directly impact patient satisfaction and care quality. If you are adaptable and eager to grow in the optical field, this opportunity is perfect for you!

Qualifications

• 0-3 years of experience preferred, but open to training the right candidate.
• Excellent customer service and professional presentation are critical.

Responsibilities

• Ensure patients receive the best quality of care at all times.
• Educate patients on corrective lens options and manage inventory.

Skills

Customer Service Skills

Organizational Abilities

Multitasking

Coachable

Professional Etiquette

Flexibility

Job description

1215 Annapolis Rd, Odenton, MD 21113, USA

Job Description

Posted Friday, May 2, 2025 at 4:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

1215 Annapolis Rd, Odenton, MD 21113, USA